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Wonderful staff!! Welcoming, friendly, and very helpful. We ended up arriving 2 hours before check-in, but staff had no problem helping us out and letting us get our room early. Valet staff hepful when we needed to get an item from the car, James was so awesome helping with luggage and to our room. Housekeeping checked in to see if we were happy with the room, which was very clean!! Each contact we had with staff was a positive one. Lobby was small but cute and eclectic. Wish there was a microwave in the room, but not a deal killer..! Stayed on a Thursday night, seemed like a lot of people checking in and busy, but it was quiet and we slept well. location isn’t overly close to shops, but if you cross Michigan Ave, Grant Park area is right there. You could walk to Art Institute, but I would say wear some good shoes! All in all, would stay again!

We had an easy check in & check out. We had an amazing view from our room. It was quiet, the food on site was good. We do wish check out was later then noon!! We will be back again to stay. Lirica restaurant had good food the breakfast was on point. Definitely loved the mocktails!!Offshore food was great service was excellent. Bar Sol Maricos food was delicious. On two different days drinks such as lemonade and tea tasted water down we did let the waitress know but we were still charged. I recommend the food and soda.

Workers were not friendly or helpful