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Our stay was wonderful! The room was lovely and extremely comfortable. Yvonne was a perfect hostess, very friendly and welcoming. She answered all our questions and gave us great information on what to see and do. The breakfasts were delicious too, served promptly, and with great attention to detail. Overall, we couldn’t be more pleased with our stay and look forward to visiting again in the future!

Great property, small pool for kids but we made sure to go super early to get a swim in

I was traveling to a work conference with my daughter and it was nice to have a sitting area and separate bedroom so she could chat with her friends in the evening after I went to bed. The hotel is showing a few signs of age but the rooms were very nicely furnished and updated. The price was incredible compared to the downtown hotels and we were just a $10US uber driver to downtown where my conference was held - usually 10-15 mins to get there. A real cost savings, safe and quiet location with parking.

Expectations were already high and Shangri-la met them. We are a family of four, booked a premium room with 2 queen beds on the 16th floor. Exquisite room, beautiful bathroom, all marble with shower and tub with full view of the city. Bedroom area with top to bottom glass window view of the city also and CN tower, beds were comfy. We enjoyed a lobby lounge afternoon meal, appetizer type food at half price, sliders were to die for. We used the hot tub and pool and sauna There are pool bed inclosures with tv's. Looby area was a hang out area with a unique modern fireplace, art and live piano music. There's a nice terrace area on the 3rd floor. Room service was prompt and food was delicious. High end all around and excellent customer service.