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They put a lot of time and money into the renovation of the lobby. There was, however, a lot of trash in the parking lot and no renovation in the rooms. There was no phone in the room to call the lobby. I had to go back down to get a code for the wifi. Everything is a scan-a-code for self-check-in. Scan a code for the wifi. The only food available was a little corner of microwave stuff and chips... self-scan. I prefer a little more human assistance after driving all day.

Only thing was a few of the pillows smelled of mildew. We just didn’t use those. The hotel was pleasant & clean. Near the happenings of the square & very close to Ole miss. Wish we could stay more than one night!

The Hotel Pontotoc was perfect. The rooms were comfortable, clean, and spacious. I will definitely return.

We stayed here while visiting Ole Miss. great location, rooms were comfortable and staff was friendly. Will definitely stay again.

We really enjoyed our stay. One of the best hotels I've ever stayed in. Very spacious bigger than most apartments, which is a plus especially with 2 young children. Great location and decent part of town. This will be my place to stay every time when coming to Memphis.

Loved it !!!

Awesome boutique hotel, corner suite, all windows and view. Needs coffee in the room!