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Very dida

Extremely friendly experience which is always a plus. I recommend a stay here if you make it to Bruges. Loved the breakfast and the vibe in the area was very chill. The feel was exactly what you'd expect for a European hotel. Well done!!

Nice little room. I stayed for 5 days and not once did they come do room service. It would have been nice to have fresh towels once in a while. Also the only trash can was a very small in the bathroom and there was not any trash cans where I could easily find them so after 5 days with no room service I had a collection of things that I would have liked to get rid of. The hallways are very dark with motion lights that come on when you start walking down the hallway. My room was tucked back in the end of the hallway and the motion lights didn’t always come on in the most timely manner so it felt like I had to feel my way around until the lights came on. The breakfast was pretty good with a wide variety to choose from. All in all I really did enjoy my stay at this place. A few small improvements would have made it even better.

Positives: Close to city centre, clean, breakfast buffet nice, reception staff friendly. Negatives: Generally dated, some noise from external fan units and hotel maintenance, fitness suite had limited selection of old machines and one was broken.

Lovely hotel in a great location. Food and staff very friendly. Had a lovely weekend here - thank you!

Check in was a breeze. Staff was very kind.Our room was nice and clean, but the best thing was the view from our window overlook the plaza.Perfect location and breakfast was really great too!

Excellent location, but dismal, dirty room with accessibility challenges Expedia’s description of this hotel promotes fireplaces, comfort and amenities. None of these are accurate. Our room for two guests with two twin beds pushed together was bland, dirty and lacked any decoration, warmth or attraction. The dingy white walls were completely bare except for a faded, dusty plastic flower glued to one wall. The window curtains and throw pillows on the bed were old, stained and wrinkled and bath towels were threadbare. The bedroom and bathroom both needed cleaning. The non-existent lobby is a small check-in desk and there are absolutely no amenities. The tiny elevator can barely hold one large suitcase and starts two-floors up. Guests have to manage the first two floors on their own with steep, narrow stairs. The only high point is the excellent location close to the Grand Place, an optimal location if you don’t plan to spend any time in this dismal room. The check-in staff were helpful and knowledgeable about the area, but there are many other choices near Grand Place that could offer a more pleasant experience.