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Middletown Vacation Packages

Great experience! It was convenient and clean with a small fridge and microwave.

Not a great experience

Rooms wasn't clean and the room had a big horse fly in it & no you tube to watch. I won't be that way again.

## 1/10 - Terrible Experience, Dirty Room and Rude Staff I booked this hotel while traveling with my family, including my 15-year-old daughter, and it was one of the worst hotel experiences we've ever had. As soon as we entered the room, there was a strong smell of cigarettes. The refrigerator smelled terrible and had spilled liquid inside, and there were visible footprints on the bathroom floor. The room was clearly not properly cleaned and looked nothing like the photos advertised online. We were at the hotel for only about five minutes before deciding we couldn't stay there. When we went to the front desk to explain the situation and request a refund, the staff was extremely rude and unprofessional. Instead of helping us, they started yelling at us. We felt uncomfortable and unsafe, especially with our daughter there. We immediately left and had to book another hotel at our own expense. To make matters worse, the hotel refused to issue a refund, even though we never stayed in the room. We contacted Expedia, but they informed us that the hotel refused the refund request. It's unbelievable that a hotel can provide such poor conditions, treat guests this way, and still refuse to return their money. I would never recommend this hotel to anyone, especially families traveling with children. Save yourself the trouble and book somewhere else.

A special experience

I was skeptical when I saw it was connected to a Ramada. None the less, I still was optimistic because I thought our suit was nice when I walked in. Later in the night I found a bug by the bathroom sick. I was creeped out but kept an open mind. I then went it the kitchen to eat our leftovers and another bug crawled from lord knows where and hid under the coffee mug. At that point I was uncomfortable and I could only imagine where other bugs were hiding. I even questioned leaving early. Overall I didn’t get a good nights sleep thinking there could be bugs even in my bed.. did not have a relaxing stay and checked out early