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Midland Vacation Packages

This is our third time staying at the property and they have never let us down. The staff, property and restaurant is outstanding. We enjoy it every time we go and look forward to our next visit.

Our stay was an absolute nightmare and a complete bait-and-switch. The property looks nothing like the Expedia pictures; instead of an apartment building, it turned out to be unmarked townhouses in a private neighborhood. The listed address sent us to a completely different location, and once we finally stumbled upon the right area, none of the units actually had address numbers on them. Worse yet, no one was expecting us upon arrival. After calling customer service to figure out how to check in, we were shocked to learn that our booked room wasn’t even available because it was still actively under construction. Since we were a group of 5 guests, they tried to offer us a tiny 1-bedroom apartment as a replacement. This was entirely unacceptable for a group of our size, so I rightly demanded a full refund for their failure to provide what was promised on the travel site. Because of this booking chaos, we had to scramble at the last minute to find any available accommodation in the area. We were forced to stay at a 3-star hotel, which was well below what my family expected and planned for. Our entire trip was ruined, and we are deeply disappointed. This experience puts Expedia in a very bad spotlight. It is clear they are not inspecting these properties or verifying the quality of service that the property management is offering to the public. Save yourself the stress and book somewhere else.

This was my first stay at the Indigo chain and I loved it. I now look for Indigo when searching for hotels. I love the style and vibe of the chain. Staff are welcoming and helpful. Rooms are spacious and beautiful. This hotel is right on the river walk if that’s why you are there. I was there for an Auburn game with Auburn about 50mins drive from the hotel. If I am back in this area I would stay again.

Can’t say enough! I thought I had already done a review. But I highly recommend staying here!