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Excellent location and great breakfast

Lovely apartment, great staff who fixed a hot water issue within 15 mins of reporting. They also checked in with us once again in the morning to make sure all was fine. Can be noisy at night hearing people move around their apartments as there are 4 floors. But not really anyway around that so it’s no one’s fault. Good location with an NCP carpark accross the road.

First time staying here. It is clear the hotel is undergoing major upgrading and there is information in the rooms to reflect that. Would be helpful to have that on the website too (sorry if already there and missed) just to manage expectations. Room was lovely and staff very friendly and bent over backwards (special shoutout to Ruby). I understand why £100 deposit is being taken but do think this will be putting a lot of families off staying esp when there are so many competing hotels nearby. Overall though a lovely stay in a great area and fab sights. Really hope they do manage to continue the upgrade as such a special building.

Room was fine. But the no staffing is definitely an issue. A 3rd party to send us the info to get into the building is definitely challenging when you are from another country since you have you call someone to get this info. That being said after the phone call took a few minutes for them to send an email with the codes. Does get a little noisy the building next store often has singing/preying around 11-1amish but some ear plugs work fine all and all good location for the price

Only one elevator working during our stay, the hotel has 12 floors so this meant having to use the stairs to avoid a 30 min wait to get to our room. Fault in the fire alarm meant we were woken at 6am only to be told it was a false alarm. The hotel is in a great location but I would think twice about staying here again.

The staff here are fabulous! Anyone wanting to be close to an event at the stadium...this place is ideal. David and the girls were so helpful, friendly and hardworking. No breakfast available on site would be my only gripe if I were to have one, but it didn't make a big difference to us, as it was easy to get food sorted locally anyway. We would definitely recommend to other visitors and stay again ourselves. Very grateful for our lovely weekend stay.