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Naugatuck Vacation Packages

Location was convenient however everything else was substandard, including clogged sink, disconnected smoke detector and door that didn’t close. Staff seemed preoccupied and disinterested. Furthermore there wasn’t any Kleenex on the property. For the significant cost of the room, I expected higher quality.

Check in automated, but the key box was broken and it took me 30 on the phone with IT to get the keys. When I entered the apartment a water leak in the city had destroyed a chunk of the ceiling and there was a mess of drywall and dirty water on the floor. The firm tried to relocate me an hour away before promising to clean up and repair the problem while I was out, but maintenance never arrived. We had to book a hotel nearby. These people are incompetent

Everything was perfect—the room, the service, the restaurant, the spa; everything was perfect. An unforgettable experience.