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love this hotel! everytime i stay, it's always a pleasant experience.. the staff, cleanliness, responsiveness and amenities are wonderful! the rooftop pool/bar are also very nice!

Everything was excellent great staff my room was great definitely will be back

We loved our stay at The eleanor! The unit was so clean, very spacious, and comfortable. I loved the charcuterie board they had for us in the refrigerator. Such a nice touch! The location is perfect, about a 10 minute walk from anywhere we wanted to go. I would definitely stay there again!

Air conditioning didn’t work, TV didn’t work. We called for a technician and nobody ever came. We used the valet parking and the car was scratched and a rim was scratched. Location was actually scary as was all of New Orleans. I won’t ever go back. Terrible hotel in a terrible town.

The staff were polite and helpful. The room was clean with plenty of space. I loved the oversized bed, bathroom, and shower. I also enjoyed the history of artwork and the decors.

It’s a very good place to stay. It is a short walk to Bourbon Street and even shorter to the French Market. It’s in a quieter neighborhood. It’s a little loud inside with limited noise blocking to the shutting of doors, rolling luggage and talking in the hallways. Overall, we would stay there again.

Wifi did not work. No signal in the rooms

Overall, I was impressed with the room itself. It was very spacious. It came with a kitchen, which was necessary for me because I was traveling with my grandchildren. The checkout time is earlier than other places it was for 10 AM and I didn’t realize that until I was getting ready to leave. It was my birthday weekend and I was traveling with my grandchildren which makes navigating a little different the cost for a late check out is 150 and I decided to go ahead and do a late checkout because of the gravity of the situation when I pay the money, everything is virtual, you don’t talk to anyone face to face which I really did not like when you enter into the hotel there’s no one there to greet you. Everything is virtual. Some people may like it because they don’t have to deal with anyone, but I do like to be able to interact with other others after I paid the money. A person from the staff came in and yelled at us and said that we were supposed to be out. She further noted that she would be back in 10 minutes and we needed to be gone as I tried to call out to her she stormed out of the room and did not respond to anyone of us that was talking to her to let her know that we have paid the money when I spoke with someone they told me that they will call me back on Monday and which I never received the call and that they would’ve went in charge not once did they try to compensate me for being interrupted and late for my reservations that I had I would not go back because of that.