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Newquay Vacation Packages

We arrived at the hotel late and upon arrival had a sign saying under renovations. No pool/spa/gym/food. Room was ok. However interconnecting door unlocked which puzzled the staff as to why we would want to lock it. 2nd night bar then closed and had to request more milk pots as no laundry service/restock had taken place. Overall disappointed with the stay and feel it should be closed during renovations. The resort could be amazing but needs a lot of repairs. For what was a basic room with no facilities the cost was far too high for what we got as a package Because the hotel was pretty empty of guests it made the 2 nights feel like a horror movie

Beautiful property, extremely well kept and equipped. Great location near beach, restaurants and supermarkets (only few minutes walk!).

the day before i emailed and asked to confirm if the electric car charger was working, told response would be 24 hours, no reply. got to the hotel and looked very dated, then i was told one out of the two rooms was not ready as the was busy with a wedding the day before, so went to one room and paint falling off the ceiling, very dated and floor boards squeaked and rocked. went back to the receptions and asked if i could cancel our rooms and get a full refund, i was told the manager would not be around until tomorrow so no , no help as we did not want to stay, got the keys for the second room and not great, all the corridors has linin and food from them cleaning the rooms, MY DAUGHTER graduation AND JUST WANTED TO GO HOME , sent one more email to the hotel again with no response

All round fantastic. Really helpful staff. Leisure facilities were great and the breakfast exceptional.

The actual resort and grounds were beautiful. It’s in a very good location, within easy walking distance of St Ives and lots of parking available. The restaurant and bar area are nice and staff are lovely. There is a nice outdoor pool, tennis courts and lots of outdoor seating. However..a lot of the hotel interior is very run down and needs updating. The indoor pool was disgusting and felt like you were entering a disused basement boiler room. The floor around the pool was covered in dead flies and doesn’t look like it’s been cleaned in years. Our room was very dated, full of dust, the blinds were broken and the bathroom looked like it belongs in a hostel. The cleaners also left our room door open all day while we were out, which was hugely unsettling as anyone could have gone into our room.