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Niles Vacation Packages

We contacted the property about checking luggage early, no problem. Check in was quick as well as checking out. Markets and pharmacy about a block away. Restaurants, bars, pubs landmarks all within walking distance. Red line and brown line L train about 8 minute walk. Our room was a little small but was comfortable and had everything we needed, very clean and for being downtown surprisingly quiet. Would recommend and would return.

Good hotel, I’m just not entirely sure if the amenities and overall experience justify the price. Other than big building, prime location and a nice looking hobby, the hotel doesn’t really offer any differential amenity to any random half-priced hotel a few blocks away.

The first room we were assigned smelled like a cat. I'm severely allergic, so I knew right away (room 2204). The second room (1404) was nice and clean. Unfortunately the noise from Michigan Avenue is pretty much unbearable. It's an old building and no sound proofing has been done to the walls ... even from the 14th floor I could hear sirens all night, cars drag racing, and even gun shots. There are 5-6 elevators on this property, but the first set of 3 services the lobby to floor 22, and the second set services 22 - 30something. I found myself constantly waiting on an elevator. One morning at 8:30 am, I had to wait for 3 (very full elevators) to pass by. If I wasn't carrying a bunch of things I would have taken the stairs. On another occassion I actually got stuck in one of the elevators, as it wouldn't open at the lobby level. I had to take it back up and use the stairs. On a positive note, the location was nice. The gym was excellent, and the food on property was very good. I just won't be back because of the noise and the elevator issues.

First thing I do when I come in to a hotel room is check for bed bugs. We went to our first room and I checked well I am not sure what it was completely but there were little black specs on both beds. Multiple. Chicago is on of the top infestations of bed bugs so I went down and asked for a different room. We received one no arguing. The next one was better. Really the hotel looked very crammed and the room was very small we had a room with two king beds the whole room was taken up by the beds. One bed was so noisy any time I moved just a little bit it would squeak and was pretty loud. There is no breakfast in the hotel. The restaraunt in it only served supper. There was like a thing that looked like an old coffee bar or something. But they did not utilize it. The elevator is so small as well. There are more then 10 floors in this hotel and only two small elevators. Really they don't fit more than maybe 5 people who all have to be small. The valets didn't speak too good of English either. They couldn't understand me. The room was pretty clean. There were plug ins that didn't work. The hotel was close to some things like Dunkin, 7elevan, you can walk to shops. I won't stay here again and will tell others not to stay here. So was not a great experience for us.