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North Conway Vacation Packages

Very nice facilities, clean and well maintained, and the staff were wonderful, friendly, and accommodating. We spent a lot of time at the outdoor pool (and poolside bar ;-). The room was lovely - only slightly cramped, and the fridge was a bit tight. Otherwise, we had a lovely stay.

This place is a hidden gem. The hotel has spacious and clean rooms. Our air conditioning worked just great ( in fact it got so cool at night that we had to shut the ac off in the morning). The location is perfect right next to downtown and near all recreational activities. However, the experience is nothing without helpful staff. Which brings us to Zane. What an amazing person! A credit to the organisation. Zane is kind, charming, helpful, no, not just helpful but goes out of the way to make guests feel valued and appreciated. He truly is the best advertisement and ambassador for the Lodge.

The room was clean but very cold. We could not adjust the air conditioning. The bathtub drain did not work. The staff fixed that. There was a list of tasks the housekeeping staff were supposed the do, but didn’t. For example, the coffee was not refreshed for our second morning. They didn’t make the bed. On a different topic, there were two night stands but only a reading light on one. The coffee at breakfast was good, but the oatmeal was watery. The cheese omelets were okay. One can’t blame the staff, they seemed very short-handed.

Hot tub did not work was dirty. Pool was dirty.

very good hotel with a great pool! definitely recommend and will come back.

Everything with the room itself was great. It was clean and in a great location. My issue with this reservation was the amenities. They are not inlcluded. So even though the listing says they have pools and hot tubs, don't expect to be able to use them unless you pay more when you get there. This should be made clear to anyone that books at this resort.