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The beds were dirty

We really enjoyed our stay at Suites at Prairie Falls! This is a unique boutique-style hotel located right in the heart of the Prairie Falls entertainment complex, making it incredibly convenient for dining and activities. Our room was surprisingly spacious, the beds were very comfortable, and everything was clean and well maintained. We also appreciated having a casual restaurant downstairs—it made grabbing breakfast or dinner quick. There’s also a great coffee shop in the same building. The staff was friendly, welcoming, and genuinely accommodating, making us feel right at home. If you’re looking for a comfortable, convenient place to stay with a more personal feel than a large chain hotel, we would definitely recommend Suites at Prairie Falls.

The room was very comfortable, clean and a great size. The staff was very nice and helpful. The snacks and coffee in the morning were nice. The Denny’s coupon was a great bonus.

Very clean and very nice people

We had two rooms one had a kitchen which was great with kids. Great breakfast and clean rooms!

I have to share that I made a reservation for a King Suite for 3 nights, with a credit card on file. We ended up needing to stay somewhere else for the first night. Long story short, when we came to check in the following day, the hotel gave our room away (that we reserved with card) and instead, they downgraded us to a queen standard (no view) with 2 queen beds instead and much smaller, all for the SAME price as my original reservation. No accommodations or anything. I will say the hotel did call me at 11p and 2a when I was sleeping to let me know I didn’t check in the first night…maybe some fault on my end for not giving notice to hotel but figured I’d be paying for the room regardless of what time I checked in. Just a heads up in case folks need to alter plans. Front desk staff were incredibly rude. Otherwise, room was clean and hotel in a good location. Continental breakfast was great as well. Just pretty disappointed with the way the hotel handled my reservation.

The air conditioner and tv did not work ... it was reported, but still nothing was done about it. There were only two towels in the bathroom, we paid for five people ... we asked for more towels, they said they would deliver the next day, as they didn't have any clean towels. There was a beer can and two vape's left in the room. Only two chairs to sit on at the table. No couch or lounge chairs to sit on. The bathroom was not sanitary clean ... the bathroom was not was in need of repairs. No adjustments made for the lack of sufficient towels, no a/c, no tv, no chairs ... unpleasant stay. The staff was not helpful at all, offered no solutions ... he told us that we have two remote controllers in the room when we said the tv did not work.

Nice room clean great view