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Room good and comfortable. Elevator not working. Laundry worked but it wasn’t charging you for a washing load. The next day the washing machine was “out of order”. Then I had to drive a 40 mile round trip to go to a laundry mat.

Walls are so thin, we could hear everything. Next door neighbor was such a disturbance at 3am... I had to get security, then they had to get police involved. I didn't feel safe with my kid. Other than that nice, clean hotel.

Was great loved the tour with Jay

Very helpful communication with Natasha regarding our arrival time and progress during our road trip, and very welcoming when we arrived after a long day of driving. Outstanding spotless and clean room! Delicious breakfast served at 9 o'clock, and a very accommodating and nourishing "to-go" breakfasts prepared for us on the road as we had over 550 miles to drive the following day, Woodstock is a definite stay if we pass through in the future!

Wonderful hotel. Very clean and comfortable. The staff was friendly and helpful. Will definitely stay there again.

friendly

Overall, disappointed with our stay. Definitely not worth what we paid for. There is not a front desk person so its hard to ask any questions or get any issues resolved unless the restaurant is open (we called the manager phone number that we found in the community room and they didn't answer). Also, the email listed on their website does not work. We were not provided any information about Wi Fi access or check out times when we checked in and that information was no where in our room. We had conflicting check out times on our reservation confirmation email and with no one to ask, we decided to wake up early to make sure we didn't incur a late check out fee. We didn't have the chance to dine at Ophelias but there are a few cafes and restaurants withing walking distance. Depending on the purpose of your trip, this may or may not be the right place for you. There's potential with this place but I would not recommend at this time especially for the price (must mention we visited during the World Cup).

Beautiful hotel, great staff, clean