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Old Saybrook Vacation Packages

The staff went above and beyond made sure I was well accommodated. Breakfast was okay it was eatable: I will definitely go back. Cleaning and kitchen staff especially Luz was so welcoming and sweet. She made me feel welcome and at home.

The room was spacious and clean. Close to new haven union station, yale university and downtown. We enjoyed the pool, gym and the rooftop. Check in and check out process were very smooth. Sarah was very responsive to our questions. Would def stay here again.

We recently stayed at Hyatus Downtown at Yale and had a good experience overall. The building is convenient and easy to access with a designated parking spot and the apartment unit felt modern, bright, and welcoming. Other highlights of the property are definitely the building amenities; having access to a fully equipped gym and a rooftop is a plus. The location is practical, positioned centrally between local businesses downtown New Haven, and some surrounding low-income blocks. To elevate the apartment to a true 5-star rating, a few maintenance and housekeeping details need attention. The throw blanket in the main room needed a proper wash before our arrival. The bathroom also felt somewhat average compared to the rest of the unit, the lighting was dim and needed a lighted mirror, while the vanity counter and tub/shower combo were somewhat worn down. Overall, it was a solid 4-star stay with great building features and a nice welcome bag with snacks.👍

The parking situation is very unclear. There is a small sign far from the lot that warns of towing but nothing in the area where you park. No significant warnings in communications with host.

I truly enjoy staying here. Front desk staff is outstanding. My concern is housekeeping. Marble rims on the bathroom sink were very dirty. I cleaned them myself after a sneezing session. Bathroom lighting is dreadful for applying makeup. Beds are comfortable.

Was unable to enter the unit as the key was not available in the Lockbox. Landing (the rental company) was unable to locate the key, which was apparently with the cleaning staff, who were unavailable. We ended up having to rent another property for our visit.

Great property