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The staff were friendly and helpful. The room's floor was dirty and left my husband's feet black from walking on it in his bare feet. The mattress cover was stained but the mattress pad and sheets looked clean so we slept there. There was someone else's sock left behind the bathroom door and there was quite a bit of noise from upstairs.

The bed was awful to my back I hit terrible sleep ;( everything else was amazing but I went for comfort and I was soooo uncomfortable

Absolutely amazing stay. I will definitely be staying here anytime I need a break from reality.

When we arrived late afternoon there was a note attached to the front door directing us to our room and that they were busy with another client, but did supply a number to call. Our room door was wide open with the keys laying on a table. We did try to call to ask about the wifi and breakfast. We received a text, 3 hours later, with the wifi info and that we were not getting breakfast or coffee as it was not included. I understand about breakfast, but no coffee? There was no TV's anywhere and I do not remember seeing that on the site, but I may have overlooked. The house itself was nice, historical, but we were not overwhelmed by it, nor the lack of attention to customers by the owners. Very overpriced for what you get.

The staff were excellent!

After traveling to Columbus I was called by the hotel and told that I couldn’t check in until 6:30 I check in was supposed to be at 3… once finally checked on at 7 the room they gave me was flooded I had to wait another 30/45 minutes before they gave me another room once they gave me another room the shower didn’t work in that one so had to wait on another room experience was just completely inconvenient and overwhelming the only thing that made it worth while is the customer service I received from Thomas.