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Otley Vacation Packages

Freshly remodeled.

The breakfast potatoes weren't very good

Handicap parking could have more than two spots.

Front desk staff did their jobs but were not pleasant, no smile, no welcome. Room was extremely small. Lots of noise through the night. Light switch at room entrance didn't seem to operate anything. Dead bugs on floor. Dirty toilet when entering room. Very limited plug ins. Would not stay here again!

Breakfast was very good. The main lobby was clean, so was the breakfast area. There was a very distinct smell of mold in the entire hotel, and strong fragrance smell in the entry trying to cover up the mold smell. The pool area was not great, lots of mold. The bottom of the pool was very dirty. The paint was chipping off everywhere and there was lots of rust. The floor was slippery without quick movement/running, which tells me it was not clean. The room appeared clean, however when I checked for bed bugs I noticed lots of black dots and random hairs (multiple people's) at the head of the bed, on the bed skirt, so those haven't been washed in a very long time. The faucet in the shower was broken, and "hot" was in the middle, with the screw sticking out partially. And sticky, drippy bar of soap on the top rack in the shower that has become a part of the shower at this point. There was a large gap in the window that opened in the room at the top, at least a cm wide, going straight to outside. The couch had grease like stains on the cushions and arms. Room 423. I have photos of most of this, hopefully you ask for them. Honestly, the biggest issue with the hotel is the smell. It quite obviously has a SERIOUS mold issue that needs taken care of. I'm not sure guests should be sleeping in the building. As a pregnant person with my two toddlers, I was very uncomfortable. It was VERY GROSS.