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Best Western Plus Panama Zen Hotel

4.0 star property

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Photo gallery for Best Western Plus Panama Zen Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Restaurant
Lobby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
$87
includes taxes & fees
Aug 16 - Aug 17

Explore the area

View in a map
Calle Gaspar Hernandez y Via Argentina, Corregimiento El Cangrejo, Panama City, Panama, 581
  • Via Espana
    ‪9 min walk‬
  • Avenida Balboa
    ‪3 min drive‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Desayuno Incluido)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Desayuno Incluido)

9.0 out of 10
Wonderful
(32 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Breakfast Included)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking (Breakfast Included)

9.4 out of 10
Exceptional
(18 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Best Western Plus Panama Zen Hotel

4-star hotel in Bella Vista
An outdoor pool, a restaurant, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Best Western Plus Panama Zen Hotel offers 90 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Best Western Plus Panama Zen Hotel features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This Beaux Arts hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Best Western Plus Panama Zen Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Best Western Plus Panama Zen Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 3.25 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (35 inches high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Self parking fee: USD 3.25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Best Western Plus Panama Zen Hotel
Best Western Plus Zen Hotel
Best Western Plus Panama Zen
Best Western Plus Zen
BEST WESTERN PLUS Panama Zen Hotel Panama City
Best Western PLUS Panama Zen Hotel City
Best Western Plus Panama Zen
Best Western Plus Panama Zen Hotel Hotel
Best Western Plus Panama Zen Hotel Panama City
Best Western Plus Panama Zen Hotel Hotel Panama City

Best Western Plus Panama Zen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 905 reviews
Rating 8 - Good. 261 out of 905 reviews
Rating 6 - Okay. 52 out of 905 reviews
Rating 4 - Poor. 17 out of 905 reviews
Rating 2 - Terrible. 17 out of 905 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert H Sullivan, Wesley Chapel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for El Cangrejo. Property was very nice and clean. Didn’t receive any of the VIP benefits and the staff seemed to not know about them. Overall excellent stay.
Stayed 6 nights in Apr 2025

6/10 Okay

Michael, Coquitlam

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We didn’t get any VIP upgrades. Early check in was only available if you pay extra. Same with late check out. Room was big enough. Limited pool chairs. No smoking outside. Pool is very small. Check in and service was terrible
Stayed 1 night in Apr 2025

8/10 Good

Patricio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price. Well located.
Stayed 4 nights in Apr 2025

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Housekeeping was exceptional as were the front desk employees.
Stayed 6 nights in Apr 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating
Stayed 10 nights in Apr 2025

10/10 Excellent

Felix

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Staff

Amazing staff. Genuinely friendly and warm. I felt I arrived home. Very nice staff, I was delighted by their kind attention and they are all so well mannered. I will return.
Stayed 1 night in Apr 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
We always love Best Western.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Answered all of my questions
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice layout nice rooftop, bar and pool
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service
This is the quietest Best Western I have ever stayed in--I wish every hotel stay was this quiet. Breakfast was good. I appreciated that they had cooked broccoli (crucerfers are not popular menu items in Panama). My husband liked that they had a European style breakfast. I enjoyed using the gym. It had everything I needed to get a good workout. Two things that detracted from my stay--there was no pool access in the a.m. as the entry to the pool is through restaurant which is closed in the morning. Secondly the hotel smells like mold; so, if you are sensitive to mold, this may not be the place for you.
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean updated property, good service.
Stayed 1 night in Mar 2025

8/10 Good

Marsha

Stayed 5 nights in Feb 2025

8/10 Good

Nafasi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities in nice walkable area. Staff super friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a mazing , i will go back there
Stayed 7 nights in Feb 2025

6/10 Okay

Christen

Traveled with family and small children
Liked: Staff & service
Good central location in El Cangrejo, especially if you have kids. It's a two minute walk from a fantastic playground, and super easy to get an uber or taxi to get to other parts of the city. They hang out outside the hotel, so we never waiting more than 2 minutes. Front desk staff was super friendly and spoke fluent English and Spanish. Beds were comfortable and the rooms were spacious. However, we had no hot water for two of the three nights we stayed here (at start and end of trip), and the A/C was malfunctioning. First it was just very loud and making this weird whining sound when it cycled off. Then it just stopped cycling off altogether and our room was FREEZING by morning (about 60 degrees Farenheit!) Pool had great views, but was tiny and quite cold, which was unusual for our experience in Panama in general. Even my pool-loving 6 year old couldn't stay in more than a few minutes.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald W., St Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people
Stayed 4 nights in Feb 2025

10/10 Excellent

jayne

Roof top pool
Stayed 2 nights in Feb 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities

AWESOME

Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 10 minute walk from Metro. Safe area, lots of restaurants. Good clean modern rooms. All facilities worked well. Very good breakfast buffet. Excellent rooftop pool, restaurant and bar with amazing views. Friendly, efficient and competent reception staff.
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Great value!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Sherrykay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good middle level hotel. Quiet location, close to Metro. Friendly efficient staff: A/C unit was fixed quickly. Excellent rooftop pool and bar/restaurant with amazing views of the city. Good buffet breakfast.
Stayed 4 nights in Feb 2025