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Best Western Plus Panama Zen Hotel

4.0 star property

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Photo gallery for Best Western Plus Panama Zen Hotel

Outdoor pool, pool umbrellas, sun loungers
Bar (on property)
Exterior
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Calle Gaspar Hernandez y Via Argentina, Corregimiento El Cangrejo, Panama City, Panama, 581
  • Via Espana
    ‪9 min walk‬
  • Avenida Balboa
    ‪3 min drive‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Desayuno Incluido)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Desayuno Incluido)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Breakfast Included)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking (Breakfast Included)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property

Novotel Panama City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
$102 nightly
The price was $113
The price is $102 total
includes taxes & fees
Novotel Panama City

About this property

Best Western Plus Panama Zen Hotel

4-star hotel in Bella Vista
An outdoor pool, a restaurant, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Best Western Plus Panama Zen Hotel offers 90 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Best Western Plus Panama Zen Hotel features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This Beaux Arts hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Best Western Plus Panama Zen Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Best Western Plus Panama Zen Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 3.25 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (35 inches high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Self parking fee: USD 3.25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Best Western Plus Panama Zen Hotel
Best Western Plus Zen Hotel
Best Western Plus Panama Zen
Best Western Plus Zen
BEST WESTERN PLUS Panama Zen Hotel Panama City
Best Western PLUS Panama Zen Hotel City
Best Western Plus Panama Zen
Best Western Plus Panama Zen Hotel Hotel
Best Western Plus Panama Zen Hotel Panama City
Best Western Plus Panama Zen Hotel Hotel Panama City

Best Western Plus Panama Zen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 523 out of 859 reviews
Rating 8 - Good. 254 out of 859 reviews
Rating 6 - Okay. 50 out of 859 reviews
Rating 4 - Poor. 16 out of 859 reviews
Rating 2 - Terrible. 16 out of 859 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a mazing , i will go back there
Stayed 7 nights in Feb 2025

6/10 Okay

Christen

Traveled with family and small children
Liked: Staff & service
Good central location in El Cangrejo, especially if you have kids. It's a two minute walk from a fantastic playground, and super easy to get an uber or taxi to get to other parts of the city. They hang out outside the hotel, so we never waiting more than 2 minutes. Front desk staff was super friendly and spoke fluent English and Spanish. Beds were comfortable and the rooms were spacious. However, we had no hot water for two of the three nights we stayed here (at start and end of trip), and the A/C was malfunctioning. First it was just very loud and making this weird whining sound when it cycled off. Then it just stopped cycling off altogether and our room was FREEZING by morning (about 60 degrees Farenheit!) Pool had great views, but was tiny and quite cold, which was unusual for our experience in Panama in general. Even my pool-loving 6 year old couldn't stay in more than a few minutes.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald W., St Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people
Stayed 4 nights in Feb 2025

10/10 Excellent

jayne

Roof top pool
Stayed 2 nights in Feb 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities

AWESOME

Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 10 minute walk from Metro. Safe area, lots of restaurants. Good clean modern rooms. All facilities worked well. Very good breakfast buffet. Excellent rooftop pool, restaurant and bar with amazing views. Friendly, efficient and competent reception staff.
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Great value!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Sherrykay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good middle level hotel. Quiet location, close to Metro. Friendly efficient staff: A/C unit was fixed quickly. Excellent rooftop pool and bar/restaurant with amazing views of the city. Good buffet breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets and showers in 2 rooms were not working correctly. Toilet seats were wobbly, shower doors did not fully close so leaked onto floor. Property was was wonderful for us. Good location, good rates, meals, facilities. Thanks
Stayed 1 night in Jan 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location in the City

I have stayed here many times of the years and the hotel offers a good breakfast in the mornings and has a very reasonable roof top restaurant for dinners.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan Coburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, trendy neighborhood, many charming coffee shops, walkable neighborhood for long term stay
Stayed 6 nights in Jan 2025

10/10 Excellent

Raymond, Saint Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay meal was delicious
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a high end luxury property, but Great room and facility for the price. Very convenient to a huge variety of restaurants within 2 minutes walking. Very safe area. Perfect for a business stay, walk to malls and banking centers, with a good desk, fridge, and coffee maker. Lastly a very relaxing pool, 24 gym, and lounge on the roof with amazing views of the city.
Stayed 3 nights in Jan 2025

8/10 Good

Pierre-Andre

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel brilliant staff
Stayed 4 nights in Jan 2025

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

William, West Kelowna

Stayed 1 night in Dec 2024

10/10 Excellent

Kedesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very pleasant and the checkin process great. The room was clean and the view was beautiful. The breakfast variety each morning was definitely a plus and was well prepared. The sky bar and pool were awesome. I will definitely return here whenever I revisit Panama.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here 3 times. Great location, walking distance to the night life of Via Argentina street district. Friendly staff, comfortable and spacious rooms.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time @ the hotel

Lovely hotel situated in a very safe area of panama , the hotel is a 10 minute walk from the nearest metro station which is safe , regular & very cheap to use Plenty of dining options close to the hotel Although theres a few bars nearby the area is fairly quiet The hotel is nice & modern All the staff were excellent with a special mention to isis & ceralyn ( think that was her name) on reception whose english & very helpful guidance was well recieved Good size room & lovely big comfortable bed Decent cable tv , good wifi connection but the shower was only lukewarm being the only negative
Stayed 5 nights in Dec 2024

10/10 Excellent

Kysmar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente buena ubicación hotel bonito. el Desayuno excelente. plena vía argentina
Stayed 4 nights in Dec 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was always packed with people for its size. No ones fault it just happened to be what was going on. Only thing I missed was a microwave in my room. The ladies at the front desk always went beyond to help me with everything they were wonderful. Isis is fantastic but its hard to not give all of them a great big thank you.
Stayed 3 nights in Dec 2024