Megapolis Hotel Panamá

5.0 star property

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Photo gallery for Megapolis Hotel Panamá

View from property
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Nightclub
Terrace/patio
4 bars/lounges, tapas bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • All inclusive
  • Spa
  • Free WiFi

Explore the area

Map
Ave. Balboa al lado de Multicentro, 63, Panama City, Panamá Province
  • Avenida Balboa
    ‪1 min walk‬
  • Multiplaza Pacific Mall
    ‪14 min walk‬
  • Via Espana
    ‪16 min walk‬
  • Panama City (PTY-Tocumen Intl.)
    ‪17 min drive‬

Room options

Junior Studio Suite, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Rock Platinum Suite One Bedroom

  • 667 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Rock Platinum Suite Two Bedroom

  • 721 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, City View

  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Ocean View

  • 522 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Megapolis Hotel Panamá

5-star Panama City hotel, connected to a shopping center in San Francisco
This smoke-free hotel features 4 restaurants, a full-service spa, and a casino. Additionally, a nightclub, 4 bars/lounges, and a fitness center are onsite.
Megapolis Hotel Panamá offers 1463 accommodations with laptop-compatible safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Some rates at Megapolis Hotel Panamá are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Megapolis Hotel Panamá features a full-service spa, 2 hot tubs, a sauna, and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. A computer station is located on site and wired Internet access is available for a surcharge.

Business amenities at this 5-star property consist of a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 137704 square feet (12793 square meters) include a conference center. This Beaux Arts hotel also offers a casino, a children's pool, and a nightclub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Megapolis Hotel Panamá is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bazaar - This poolside buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Ciao Tapas and Pizza - This restaurant serves lunch and dinner. Open daily.
Soy... - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Tauro - This steakhouse specializes in international cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Megapolis Hotel Panamá are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (PAB 3.21 per stay)
  • Available in some public areas: Wired internet (PAB 3.21 per stay)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (PAB 10 per day)

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Ciao Tapas and Pizza
  • Soy...
  • Tauro

Things to do

  • 100 slot machines
  • 2 hot tubs
  • 5 gaming tables
  • Arcade/game room
  • Billiards/pool table
  • Casino (53,821 square feet of space)
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (137,704 square feet of space)

Outdoors

  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 66 floors
  • Beaux Arts architecture
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for in-room wired internet: PAB 3.21 per stay (rates may vary)
  • Fee for wired internet in public areas: PAB 3.21 per stay (rates may vary)
  • Airport shuttle fee: PAB 45.00 per person
  • Airport shuttle fee per child: PAB 45.00
  • Valet parking fee: PAB 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires that all guests register and present government-issued photo identification at check-in.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hard Rock Hotel Megapolis
Hard Rock Hotel Panama Megapolis
Hard Rock Megapolis
Hard Rock Panama Megapolis
Hotel Hard Rock Megapolis Panama
Hotel Megapolis Panama
Megapolis Hotel
Megapolis Panama
Panama Hard Rock Megapolis
Panama Megapolis
Hard Rock Hotel Panama Megapolis Panama City

Megapolis Hotel Panamá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE place to stay in Panama City... it's location, friendly accommodating staff, and the amenities are fantastic. The rooms were wonderful, clean and bright. We tried Tauro (steakhouse) and the Bazaar - they were both delicious and the service excellent. We literally partied like rock stars at their rooftop restaurant, and at the wonderful outdoor infinity pool as well. We will definitely be returning!
Stayed 4 nights in Feb 2019

2/10 Terrible

Renan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed and no one notice me.
Stayed 2 nights in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveler

Stayed 4 nights in Mar 2020

6/10 Okay

ImaPhilly, Philly

Traveled with family
Let’s start with it was during COVID-19. The hotel is nice but could use some spring cleaning and a few spruce ups. The room floors were not that clean, my white socks turned grey. The food was mediocre in all the restaurants except Taurus. The steak there was delicious. The drinks were good for a good price. The casino is laughable. It is really small. The attached mall is cute but not that exciting. Go to the Albrook or Multiplaza mall. The pool was nice but they closed it and there was absolutely nothing to do after that. So we went to the empty mall (COVID-19). When we got back they had a opened the pool back up! But no food at the poolside only room service because of COVID-19. When we were checking out the bellhop tried to grab my bag from me so I would have to tip him! He tried but failed!
Stayed 5 nights in Mar 2020

2/10 Terrible

Suraj

Stayed 4 nights in Mar 2020

10/10 Excellent

Yahayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Stay was good just one night
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was good and the location is pretty good. It's nice to have the mall next door
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Poor plumbing led to bad smell in the room. Food was average on breakfast and room service
Stayed 1 night in Mar 2020

10/10 Excellent

Marques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Eduardo, Panama

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience dinner clubs one stop shop for going on a date with someone you are dating for some time, been there two weekends in a row with my girl
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

GAK, TX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Housekeeping thorough. The 24hr operator seemed to disappear after 3am. But once the staff were located they gave the direct number to in room dinning. The phone buttons for the departments did not work. So every call went through the operator. So suggest u ask forcthe specific department phone numbers at checkin. Provents later frustration. They could not extend days that an independent travel agent booked. But would allow booking with that agent and keep same rooms. A little odd but it worked out no room changes except mine. Had family coming and leaving at different dates. All in all. Very happy with my stay.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hard rock theme and atmosphere. It seemed restaurants had very few customers. Tours offered by concierge were quite expensive. Staff was very friendly and helpful.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were a bit confused when i explained the 2 of the three rooms were extended but recovered nicely
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
I was unable to call room service from my room. The line was busy for hours and I had to go to the front desk and order. The floor buttons didn't work in certain elevators. I would scan my room key, and the buttons still wouldn't work.
Stayed 4 nights in Feb 2020

10/10 Excellent

Sfn, Westhampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. So friendly and always went out of their way to comfort you. Lia at the concierge saved me by finding a Dr ASAP when I was very sick. Just amazing.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike other reviews I found the staff to be very accommodating and friendly. I traved with my 90 year old parents that use a cane and walker , staff was always helpful. Make sue to get a Jr. Suite, ocean facing balcony on 25th floor or higher. The ciew will be amazing. Unfortunately, mine was on the 21st floor and somewhat obscured by a digital billboard on the outlet mall. Breakfast was great, the choises on the buffet were amazing and the omelet station and the Bloody Mary station was a nice touch. Plan on spanding about $19 per person. Only drawback is the pool area needs to be much larger.
Stayed 4 nights in Feb 2020