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Megapolis Hotel Panamá

4.5 star property

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Photo gallery for Megapolis Hotel Panamá

Front of property
Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas
Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, free minibar, in-room safe
3 bars/lounges, swim-up bar, poolside bar
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

Map
Avenida Balboa, Panama City
  • Avenida Balboa
    ‪1 min walk‬
  • Multiplaza Pacific Mall
    ‪16 min walk‬
  • Via Espana
    ‪17 min walk‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Bed

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite King Bed

  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Gold City View

Premium bedding, down comforters, free minibar, in-room safe

Suite Gold City View

  • City view
  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Sea View

Family Suite, 2 Bedrooms, Sea View | Premium bedding, down comforters, free minibar, in-room safe

Family Suite, 2 Bedrooms, Sea View

  • Sea view
  • 953 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, down comforters, free minibar, in-room safe

Premium Suite

  • Sea view
  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, free minibar, in-room safe

Presidential Suite

  • Sea view
  • 1367 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 2 Double Beds, City View

  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Megapolis Hotel Panamá

4.5-star Panama City hotel, connected to a shopping center in San Francisco
2 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include an outdoor pool, 3 bars/lounges, and a poolside bar. Change of towels is available on request.
Megapolis Hotel Panamá offers 705 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, Megapolis Hotel Panamá features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 14854 square feet (1380 square meters) include a conference center. This luxury hotel also offers a casino, a sauna, and a rooftop terrace. Complimentary covered self parking and covered valet parking are available on site.

Megapolis Hotel Panamá is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Bazaar - This buffet restaurant serves breakfast, lunch, and dinner.
Ciao - This family restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Float Bar - This bar is located by the pool. Open daily.
Mamie Lee's - Onsite bar. Open daily.
Stage Bar - Onsite karaoke bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Ciao
  • Float Bar
  • Mamie Lee's
  • Stage Bar

Things to do

  • 30 gaming tables
  • 370 slot machines
  • Billiards/pool table
  • Casino (8,611 square feet of space)
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Sportsbook
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,854 square feet of space)

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Lever door handles
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Megapolis Hotel Panamá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 465 out of 844 reviews
Rating 8 - Good. 178 out of 844 reviews
Rating 6 - Okay. 99 out of 844 reviews
Rating 4 - Poor. 43 out of 844 reviews
Rating 2 - Terrible. 59 out of 844 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Brandon, Scottsdale

Stayed 3 nights in Jan 2025

6/10 Okay

Shakira

Traveled with family
Disliked: Staff & service
I checked in to celebrate my mom’s birthday (she’s Panamanian and actually lives there). They completely ignored my do not disturb sign and entered the room on both days. I left it alone the first time. The second time she left her cleaning solution in the bathroom and removed the artificial roses I spread out on the table and tv stand that was apart of my mom’s birthday decor I designed for her and bowls she brought from her home that were in the sink. Keep in mind that the same balloons and rose petals were there the day before when the housekeeper entered. At this moment I was upset because my mom’s birthday celebration was important to me and they were ignoring my request to not disturb/enter the room because I did not want them touching anything. I complained to the front desk staff who was a male employee and he did not take me serious mainly because I was not speaking in Spanish and he understood and spoke English very well. My mom began to speak to him in Spanish and explained that the housekeeper should not have entered and it was wrong. He then tried to make excuses as he was laughing and texting the housekeeper. I don’t pay my money to be disrespected in a hotel especially when I’m with my mom! This man said that they could remove anything from the table and did not seem to care! I returned to my room and the artificial rose petals were back in the room! Needless to say, she entered the room while I was downstairs again! Roses were probably from the trash!
Stayed 4 nights in Dec 2024

6/10 Okay

Ruby

Traveled with family
Disliked: Cleanliness
Busy season with family-
Not for a busy season, the service was not great. Staff wasn’t sure where the breakfast was and the floor details had to be figured out. Breakfast had long lines and food ran out with people entering still.
Stayed 1 night in Dec 2024

10/10 Excellent

Irshad

Stayed 1 night in Jan 2025

10/10 Excellent

John Jules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2024

6/10 Okay

Eavean P.

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Dec 2024

6/10 Okay

William

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The check-in line was two hours long. Two hours later when we left our room, the line was still out the door.The the room had a distinct unpleasant odor. When we open the windows, everything got wet in 10 minutes. They were completely unprepared and inadequate for breakfast. It was the worst breakfast we had on our entire seven day trip. Was our worst experience on this trip and the most expensive room we paid for.
Stayed 1 night in Dec 2024

6/10 Okay

Jarvis

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I initially reserved this hotel but didn't fully see reviews about it until much later. Many people complained about the mold smell, old structure, and ghost town mall across the way. But it was too late for me to cancel because the prices of all hotels had heavily increased since my initial reservation. When checking into the hotel, I found all of that stuff to be true. The building is old. The lobby smells like potpourri and looks wonderful but when we first arrived to our room, there was a heavy presence of amonia with an undertone of mold. As time passed, the amonia subsided and mold aroma strongly prevailed. Being in the tropics, it rains a lot and because the building is old, rain finds its way in. There was standing water on my window sill and baseline of the floor. The hotel has many dehumidifiers randomly placed throughout various parts of the hotel so they know it. Overall, the hotel is old and needs to be either renovated or demolished. But the price that I paid was extremely low compared to others in the area, which is what initially got me. I couldn't believe that this hotel was so cheap considering the luxurious pictures displayed. The pics are nice but don't be fooled. The place is old. The breakfast buffet was decent, though. And the staff was nice and courteous. I personally wouldn't stay here again but not upset either. It's a trade off. You get what you pay for.
Stayed 4 nights in Dec 2024

2/10 Terrible

Jose Manuel

Traveled with partner
Disliked: Staff & service
4 hours to check inn, it was a terrible experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Junior

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

majan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
everything was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Renuka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the environment and staff was super friendly and helpful . Not forgetting, it was so convenient to book tours through the hotel agency which felt so much safer. Very Commendable
Stayed 5 nights in Dec 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Lynn, Georgetown

Liked: Property conditions & facilities
Quite nice
Stayed 1 night in Dec 2024

10/10 Excellent

Daowadee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff was super nice and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I stay here 2 times per year and it's great every time
Stayed 7 nights in Dec 2024

10/10 Excellent

Anayansi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a special place!
Stayed 1 night in Dec 2024

10/10 Excellent

risoris

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfet
Stayed 2 nights in Dec 2024

8/10 Good

Gerardo

Stayed 2 nights in Aug 2024

10/10 Excellent

simon

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! This is one of the best hotels in Panama !
Stayed 5 nights in Dec 2024

6/10 Okay

Marlus

Traveled with family
Disliked: Cleanliness
Correct
Bon rapport prix-qualité. Cependant, Pas très propre et odeur de moisissures partout. Ma chambre était proche de 4 ventilateurs géants à l’extérieur alor bruit de 4 turbines d’avion. Mes enfants: ont adoré l’hôtel.
Stayed 2 nights in Dec 2024

10/10 Excellent

caroline

Stayed 8 nights in Oct 2023