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Novotel Panama City

4.0 star property

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Photo gallery for Novotel Panama City

Front of property
View from room
Lobby lounge
Lobby lounge
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
Calle Jose I. Fabrega y Thais de Pons, El Cangre, Bella Vista, Panama City, Panama, 581
  • Via Espana
    ‪11 min walk‬
  • Avenida Balboa
    ‪19 min walk‬
  • Multiplaza Pacific Mall
    ‪19 min walk‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 581.3 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Double Room, 2 Double Beds

8.8 out of 10
Excellent
(45 reviews)
  • 320.2 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Family Room, 1 King Bed with Sofa bed

  • 349 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Panama City

4-star hotel in Bella Vista
Along with a restaurant, this hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a complimentary children's club are onsite. Housekeeping is available on request.
Novotel Panama City offers 101 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 969 square feet (90 square meters) include a conference center. This family-friendly hotel also offers a 24-hour health club, a terrace, and a complimentary children's club. Complimentary self parking is available on site.

Novotel Panama City has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:00 AM and 11:00 AM on weekends.
365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 365

Things to do

  • 24-hour health club
  • Free children's club
  • Playground
  • TV in common areas

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Playground
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (969 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • 2 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Communal living room
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 7 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - RUC: 13839591624747DV53
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Hotel Panama City
Novotel Panama City
Novotel Panama City Hotel
Novotel Panama City Hotel
Novotel Panama City Panama City
Novotel Panama City Hotel Panama City

Novotel Panama City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine, Royal Palm Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great.
Stayed 6 nights in Jan 2025

10/10 Excellent

Shondre

Liked: Staff & service, amenities, property conditions & facilities
The hotel was wonderful,the food was delicious,the staff was friendly,helpful,and always had a smile when greeting us.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Jodene

Traveled with partner
Liked: Staff & service
The staff was very helpful and polite. I was honestly say excellent service. The toilet wouldn't flush so we had to call a plumber. The carpet in the hallways need to be cleaned. The room was ok but could have been cleaned better. After hours into the night the bathroom would smell. The ac is cold in the day but hot at night. Breakfast was ok. The beds are worn and need to be replaced.
Stayed 4 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Free parking. Close to Metro station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast. The suite had a beautiful view of the city. Very spacious.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great we loved it! Super comfortable and clean!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ivette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. Perfect location for food and transportation!
Stayed 7 nights in Apr 2025

10/10 Excellent

Miguel, Hollywood

Stayed 6 nights in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for the value. I highly recommend. Would stay again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ronald, Washington

Stayed 1 night in Apr 2025

4/10 Poor

Vallissea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Most of the staff appeared warm. The breakfast options was not bad. I requested an eggless omlette but the chef still used the spatula from the other orders with egg to prepare my eggless order. The e-sim plan I had did not work while in Panama for some reason & to my luck, the hotel WiFi was not available. I was told the WiFi is being worked on for the duration of my stay. There was two front desk ladies who were extremely helpful in trying to improve my stay & they shared their personal Wi-Fi to help with requesting transportation & flight check-ins. The room was dirty & appeared to have not been dusted in ages. The bathroom had areas of what appeared to be mold. Videos were taken & shared with front desk staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Kamona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family stay. We had a wonderful experience with friendly employees. Will come back again when in Panama
Stayed 2 nights in Apr 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Marshalee

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The bathroom was not clean. It had what appeared to be molds, or maybe dirt. My first time was good in 2023, but for 2025 the experience was different.
Stayed 2 nights in Apr 2025

6/10 Okay

yong

Business traveler
Stayed 4 nights in Mar 2025

8/10 Good

Raquel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good staff, foos service at breakfast, safe location and the bed was very comfortable
Stayed 3 nights in Apr 2025

4/10 Poor

Annecia

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The ambience at this hotel was lovely but the room was underwhelming. The cupboard on my minibar was rotting, the shower lining was moldy (apparently from wet silicone) and my bed was sunken in the middle. While the hotel staff was nice and the food was good, This is not somewhere that I would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tatiana

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Stayed 3 nights in Mar 2025

10/10 Excellent

Estela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff - everyone was really helpful, friendly and customer service oriented
Stayed 2 nights in Mar 2025