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Decapolis Hotel Panama City

4.0 star property

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Photo gallery for Decapolis Hotel Panama City

Exterior
Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Sundeck
Meeting facility
Deluxe Double Room, 2 Double Beds, Sea View | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Avenida Balboa Con Multicentro, Panama City, Panama
  • Avenida Balboa
    ‪1 min walk‬
  • Multiplaza Pacific Mall
    ‪15 min walk‬
  • Via Espana
    ‪18 min walk‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Sea View

Deluxe Double Room, 2 Double Beds, Sea View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Ocean View

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Street View

Premium bedding, in-room safe, desk, laptop workspace

Suite Junior With Street View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Street View

Premium bedding, in-room safe, desk, laptop workspace

Room Standard With Street View

  • Sleeps 2
  • 1 King Bed(s)

Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Bed(s)

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About this property

Decapolis Hotel Panama City

4-star Panama City hotel, connected to a shopping center in San Francisco
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Decapolis Hotel Panama City offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Decapolis SPA has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Decapolis Hotel Panama City features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers a casino, a fitness center, and spa services. Complimentary valet parking is available on site.

Decapolis Hotel Panama City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Martini Sushi Bar - This sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.
Petit Bistro - This bistro specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Martini Sushi Bar
  • Petit Bistro

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (12,000 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment 1 day prior to arrival or at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Decapolis Panama City
Decapolis Radisson
Decapolis Radisson Panama City
Panama City Radisson
Radisson Decapolis
Radisson Decapolis Hotel
Radisson Decapolis Hotel Panama City
Radisson Decapolis Panama City
Radisson Panama City
Decapolis Hotel Panama
Hotel Decapolis Panama
Radisson Decapolis Panama City Hotel
Decapolis Panama City
Radisson Decapolis Panama City
Decapolis Hotel Panama City Hotel
Decapolis Hotel Panama City Panama City
Decapolis Hotel Panama City Hotel Panama City

Decapolis Hotel Panama City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1128 reviews
Rating 8 - Good. 298 out of 1128 reviews
Rating 6 - Okay. 127 out of 1128 reviews
Rating 4 - Poor. 50 out of 1128 reviews
Rating 2 - Terrible. 50 out of 1128 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

2/10 Terrible

Isaiah

Stayed 7 nights in Dec 2024

8/10 Good

Saskia

Stayed 2 nights in Dec 2024

6/10 Okay

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities
In the city, sea view and breakfast options.
Stayed 10 nights in Dec 2024

10/10 Excellent

Colys

Stayed 1 night in Dec 2024

10/10 Excellent

Javier Z.

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great Stay, Terrible Customer Service
My overall stay at the hotel was good. I was greeted and my bags were brought to my room by Henry (I think that was his name.) He was very cordial. Good Breakfast. The front office staff could use more training when it comes to customer service. While checking in, my friend asked the manager if our rooms could be in the same floor. He rudely told her no, and that all the rooms were booked. He did not look and in their system and did not try to accommodate us at all. Also while checking in, I was overcharged. The amount was refunded to my card, and then when I noticed, they ran my card again, and my credit card company thought it was fraud. I had to hold up the line attempting to call my credit card company to settle the matter. Also, for two days straight, I asked for extra blankets for the room because it was cold. On my third night there I finally received extra blankets. Upon checking out, I informed the staff that I was in a hurry trying to get to the airport. The employee that was checking me out all of a sudden walked away from the front desk. He told me that he had to print my receipt. Then the manager comes and I ask him what the problem is, and that I was in a hurry. I told him I needed my receipt because I needed to get to the airport. He told me that they would email me the receipt, because they did not charge me the taxes. They were attempting to charge me more than the amount I made for the reservation. Overall, I liked the stay, but terrible customer service.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nayrelis I.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

8/10 Good

Keiron

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 5 nights in Dec 2024

4/10 Poor

Anthony

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be warned
Shower water handle was rigged together with a screw that let loose and water ran steamed our entire room ( no fan). It took maintenance 30 minutes to get there and another thirty to do a temporary fix. The room stunk of breach that made me nauseous.
Stayed 1 night in Dec 2024

8/10 Good

JULIO R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the fact that the breakfast was not served earlier enough. Starting from 7:00 AM is a little too late at times.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karol A

Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an stop over in Panama and decided to go to this hotel - great location , clean and nice view of the city. I would come back next time.
Stayed 1 night in Dec 2024

2/10 Terrible

Carolyn, League City

Liked: Cleanliness
Disliked: Staff & service
I booked two rooms with a view of the river and fireworks. The two rooms were in different buildings and neither had a view except a wall. They would not accept our confirmation.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Fredria

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything. My reservation was sent to a different hotel away from the rest of my family because they were overbooked.
Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

ahmad

Stayed 2 nights in Dec 2024

8/10 Good

Deepu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Free breakfast was excellent with different main dish everyday. Had lot of fruits, cheese, pastry items. Opposite to Megapolis outlet mall, so parking was free. Front desk staff spoke English and was very helpful. Cons: rooms are dated, bathroom tiles have grout and caulk peeling. Ran out of hot water one day. Shower handle in one of the rooms was broken, stopping shower was hit-or-miss. Mattress was on the firmer side.
Stayed 5 nights in Dec 2024

10/10 Excellent

Michelle, Hartsdale

Stayed 1 night in Dec 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Rosaura

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

renel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Colys

Stayed 1 night in Dec 2024