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Sheraton Grand Panama

4.0 star property

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Photo gallery for Sheraton Grand Panama

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Lobby
Outdoor pool, pool umbrellas, sun loungers
3 restaurants, breakfast served
City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Via Israel And 77th Street, Panama City, Panama, 0819-05896
  • Multiplaza Pacific Mall
    ‪13 min walk‬
  • Cinta Costera
    ‪2 min drive‬
  • Panama Viejo
    ‪4 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Living room | 48-inch LED TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed, City View

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Club Room, 2 Queen Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Beach/ocean view

Club Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Queen Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Beach/ocean view

Deluxe Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Panama

4-star Panama City resort, connected to the convention center in San Francisco
Along with 3 restaurants, this smoke-free resort has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
Sheraton Grand Panama offers 356 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Panama City resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts and a 24-hour health club are featured at the resort. In addition to an outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ygia Spa y Fitness Center has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Sheraton Grand Panama features outdoor tennis courts and an outdoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, 21 meeting rooms, and limo/town car service. Event facilities measuring 6329 square feet (588 square meters) include a conference center. This Art Deco resort also offers a 24-hour health club, a sauna, and spa services. Onsite self parking is complimentary.

Sheraton Grand Panama is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Cafe Bahia - This buffet restaurant overlooks the pool. A children's menu is available.
Crostini - This poolside theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Las Hadas - This café serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PAB 21 for adults and PAB 10.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Bahia
  • Crostini
  • Las Hadas

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,329 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PAB 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 21 for adults and PAB 10.5 for children
  • Pet fee: PAB 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Panama Sheraton Hotel
Sheraton Hotel Panama
Sheraton Panama
Sheraton Panama Hotel
Sheraton Grand Panama Hotel
Sheraton Panama City Hotel Panama City
Four Points Panama City
Sheraton Panama City
Panama City Four Points
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Grand Panama City
Sheraton Grand Panama Resort
Panama City Sheraton
Sheraton Grand Panama Panama City
Sheraton Panama Hotel Convention Center
Sheraton Grand Panama Resort
Sheraton Grand Panama Panama City
Sheraton Grand Panama Resort Panama City

Sheraton Grand Panama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 877 reviews
Rating 8 - Good. 279 out of 877 reviews
Rating 6 - Okay. 81 out of 877 reviews
Rating 4 - Poor. 39 out of 877 reviews
Rating 2 - Terrible. 34 out of 877 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Elif

Disliked: Staff & service, amenities, property conditions & facilities
The property feels like a cheap and dirty Las Vegas hotel. They did not even let me charge my dinner to my room! I expected more from a Sheraton hotel. Look elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Has everything a hotel had to offer and the food was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Jhette

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2025

10/10 Excellent

Youhanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, with an excellent location amazing view to the ocean and friendly helpful staff. I sincerely recommend it for tourists especially the first time visitors.
Stayed 5 nights in Jan 2025

8/10 Good

Alejandro, Panama

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general, it was ok. But I think the staff can be better. Some parts of the hotel look old and needs some maintenance (for example, the cover of the key reader in my room fell out and the sign of the hotel in the top looks old). Regarding the staff, I arrived a little bit early (like 45 minutes) and I asked the lady in the front desk if she could check in earlier and she said there was no way and when I asked for options, she just keep saying no. Then I asked if I could use the pool until check in time and she said they will charge me (for using the pool less than 40 minutes). So I had to just sit in the front desk. When there were 20 minutes left to check in time, I tried with another lady and she help me out right away and I have my room almost inmediately. In the night, I wanted to order some room service and there was no menu on the room (they were suppossed to give me a QR Code on the front desk during check in, but they did not, so they have to bring me one). I ordered several food items including a lemonade and 30 minutes later they called me to tell me they have no lemons (how do you run out of lemons in a hotel). Anyway...the rest of the stay was good. But given the service, the price is too much versus the service you receive.
Stayed 1 night in Jan 2025

10/10 Excellent

Olga, MEDLEY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms could use some updating , they were very clean and towels/linen smelled fresh.
Stayed 3 nights in Jan 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfy

The room was much smaller than I remembered! But I could not hear any of my neighbors and it was spotlessly clean!
Stayed 1 night in Jan 2025

6/10 Okay

Karen

One night in Panama City

Assigned room had not been cleaned. Needed to switch to another one.
Stayed 1 night in Jan 2025

10/10 Excellent

Quyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Panama city

Love the gym, free spa facility that includes a sauna, a steam room, jacuzzi tub. For business traveller, the ethernet cable works best. All standard rooms have smart TVs as supposed to other 4* hotels where smart TV is only available in suites
Stayed 2 nights in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Amenities
Gustavo at the front desk made a difference in our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mahadevan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities. Room was nice and quiet. Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

10/10 Excellent

Tatiana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was terrific!
Stayed 7 nights in Dec 2024

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Misael

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Pantallas y Digitales

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Oliver

Very nice, lovely staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Shahida

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Roger (Front Desk) for the recommendations. Sheraton never disappoints.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emilie y patricia

Liked: Cleanliness
Stayed 1 night in Nov 2024