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Sheraton Grand Panama

4.0 star property

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Photo gallery for Sheraton Grand Panama

Terrace/patio
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
3 restaurants, breakfast served
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
$140
includes taxes & fees
Dec 5 - Dec 6

Explore the area

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Via Israel And 77th Street, Panama City, Panama, 0819-05896
  • Place, ATLAPA Conventions Center
    ‪2 min walk‬
  • Place, Calle 50
    ‪6 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪13 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Beach/ocean view

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(43 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(33 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Beach/ocean view

Club Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Living room | 48-inch LED TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Panama

4-star Panama City resort, connected to the convention center in San Francisco
Along with 3 restaurants, this smoke-free resort has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
Sheraton Grand Panama offers 356 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Panama City resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts and a 24-hour health club are featured at the resort. In addition to an outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ygia Spa and Fitness Center has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Sheraton Grand Panama features outdoor tennis courts and an outdoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, 21 meeting rooms, and limo/town car service. Event facilities measuring 6329 square feet (588 square meters) include a conference center. This Art Deco resort also offers a 24-hour health club, a sauna, and spa services. Onsite self parking is complimentary.

Sheraton Grand Panama is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Cafe Bahia - This buffet restaurant overlooks the pool. A children's menu is available.
Crostini - This poolside theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Las Hadas - This café serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PAB 21 for adults and PAB 10.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Bahia
  • Crostini
  • Las Hadas

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,329 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PAB 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 21 for adults and PAB 10.5 for children
  • Pet fee: PAB 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Panama Sheraton Hotel
Sheraton Hotel Panama
Sheraton Panama
Sheraton Panama Hotel
Sheraton Grand Panama Hotel
Sheraton Panama City Hotel Panama City
Four Points Panama City
Sheraton Panama City
Panama City Four Points
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Grand Panama City
Sheraton Grand Panama Resort
Panama City Sheraton
Sheraton Grand Panama Panama City
Sheraton Panama Hotel Convention Center
Sheraton Grand Panama Resort
Sheraton Grand Panama Panama City
Sheraton Grand Panama Resort Panama City

Reviews

Sheraton Grand Panama Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 512 out of 982 reviews
Rating 8 - Good. 300 out of 982 reviews
Rating 6 - Okay. 94 out of 982 reviews
Rating 4 - Poor. 40 out of 982 reviews
Rating 2 - Terrible. 36 out of 982 reviews

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel for work or family, there are multiple casions on site if that is your thing. About 10 to 15 mins away from the city centre. Be mindful that there is a lot of traffic always
Stayed 5 nights in Aug 2025

10/10 Excellent

Yoysett I, Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful hotel. Will definitely stay again!
Stayed 10 nights in Aug 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID: Bed was sagging. Furniture was broken. AC didn't cool. Wifi was broken. Filthy window. Had to stoop to use bathroom. Food was terrible and overpriced. I paid for 6 days but checked out after 1 night it was that bad. Desk agent didn't ask if he could do anything to fix the problems, suggesting my experience is common.
Stayed 6 nights in Aug 2025

10/10 Excellent

Michael, Queens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and accommodating. The staff was primarily bilingual, offered to help with anything needed, and offered water bottles as part of the service.
Stayed 3 nights in Aug 2025

6/10 Okay

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent fitness center. The property is rundown, the bathroom is too small for a tall person, I stayed on the 6th floor and the windows were dirt. The desk chair is peeling.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sergio, Saltillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Aug 2025

10/10 Excellent

Lorenzo, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly customer service
Stayed 11 nights in Aug 2025

10/10 Excellent

Katherine Guiselle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es super lindo y el desayuno es muy bueno. La atención también excelente.
Stayed 5 nights in Jul 2025

10/10 Excellent

KARIM

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Juan Pablo Cordero, Cartago

8/10 Good

Carolina Alejandra Salguero, Cartago

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Clean, easy to move around. Close to multiplaza. Great for families
Stayed 4 nights in Jul 2025

8/10 Good

Yelenia Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom is small. Beds are due for replacement
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Will definitely return
Stayed 4 nights in Jul 2025

6/10 Okay

Liliana

Traveled with family and small children
Liked: Amenities, property conditions & facilities
La limpieza era minima solo tendieron la cama.el bufet muy poco y limitado en opciones.
Stayed 8 nights in Jul 2025

10/10 Excellent

Adrian, Alpharetta

Stayed 1 night in Jul 2025

10/10 Excellent

MARIANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband loved staying there! Superb hotel beyond international standards! The staff was so friendly and attentive. The hotel is gorgeous! The pool is amazing and so is the spa. The breakfast buffet is excellent. I only have the best words to describe this place! I hope to stay there when we go back to beautiful Panama!
Stayed 7 nights in Jul 2025

10/10 Excellent

munadel, hidalgo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafael A Mejia

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Jose, doral

Stayed 5 nights in Jul 2025

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good but not excellent ,bedrooms clean but in the tired side
Stayed 9 nights in Jul 2025

10/10 Excellent

Martin, Glenview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2025

8/10 Good

Luis

Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

6/10 Okay

Jamil

Business traveler
Disliked: Cleanliness
Shower kept flooding, and wasn't properly addressed. Not assigned a different room.
Stayed 1 night in Jul 2025