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Penzance Vacation Packages

All round fantastic. Really helpful staff. Leisure facilities were great and the breakfast exceptional.

A truly lovely place to stay, moments away from Falmouth beach. The staff were wonderful with reception team especially making you feel as if nothing was too much trouble. We were originally placed in an attic room but moved into another (as available) with grace and speed. The hotel is full of nooks and crannies, the bar is impressively well stocked, the food really tasty - across the outlets - and the hydrotherapy session is not too be missed. Genuinely a delight.

Great location, great price and really friendly staff. It could be cleaner I.e skirting boards, carpets and cups in the room. We still really enjoyed it

the day before i emailed and asked to confirm if the electric car charger was working, told response would be 24 hours, no reply. got to the hotel and looked very dated, then i was told one out of the two rooms was not ready as the was busy with a wedding the day before, so went to one room and paint falling off the ceiling, very dated and floor boards squeaked and rocked. went back to the receptions and asked if i could cancel our rooms and get a full refund, i was told the manager would not be around until tomorrow so no , no help as we did not want to stay, got the keys for the second room and not great, all the corridors has linin and food from them cleaning the rooms, MY DAUGHTER graduation AND JUST WANTED TO GO HOME , sent one more email to the hotel again with no response

We booked a balcony room overlooking the harbour with our dog. The staff on reception were wonderful. In our room there was a doggy welcome gift, treats toy poop bags. The room was large and comfortable. Robes slippers and a fan. We should have prebooked a table in the pub as it was busy, and dogs not allowed in the gorgeous restaurant, so thankfully we sat outside. Food and views were great. Close enough to stroll into town. Small green area where the dog could do her business at night and in the morning with handy bins. Hotel is very characterful. I would like to stay in the Florence Nightingale room next time. Parking around the hotel. Highly recommend.

The staff is the Best!! We stayed in the adjacent building (not made aware of this in booking) and the steep hill we had to walk everytime we went to our rooms was grueling. Not sure, other than making that known at time of booking, what can be improved upon here, yet.. sigh. Lovely vintage setting!