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Pinecrest Vacation Packages

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

This is my second time at the property. I love the location and the rooms are clean. We had an issue with the air conditioner didn’t work for the last two nights we were there. They did send up a portable air conditioner and I was very grateful for that! Although I love the pool after a beach day I do wish the water was cleaner. Overall an ok stay