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The beds were dirty

We really enjoyed our stay at Suites at Prairie Falls! This is a unique boutique-style hotel located right in the heart of the Prairie Falls entertainment complex, making it incredibly convenient for dining and activities. Our room was surprisingly spacious, the beds were very comfortable, and everything was clean and well maintained. We also appreciated having a casual restaurant downstairs—it made grabbing breakfast or dinner quick. There’s also a great coffee shop in the same building. The staff was friendly, welcoming, and genuinely accommodating, making us feel right at home. If you’re looking for a comfortable, convenient place to stay with a more personal feel than a large chain hotel, we would definitely recommend Suites at Prairie Falls.

The room was very comfortable, clean and a great size. The staff was very nice and helpful. The snacks and coffee in the morning were nice. The Denny’s coupon was a great bonus.

Very clean and very nice people

We had two rooms one had a kitchen which was great with kids. Great breakfast and clean rooms!

The air conditioner and tv did not work ... it was reported, but still nothing was done about it. There were only two towels in the bathroom, we paid for five people ... we asked for more towels, they said they would deliver the next day, as they didn't have any clean towels. There was a beer can and two vape's left in the room. Only two chairs to sit on at the table. No couch or lounge chairs to sit on. The bathroom was not sanitary clean ... the bathroom was not was in need of repairs. No adjustments made for the lack of sufficient towels, no a/c, no tv, no chairs ... unpleasant stay. The staff was not helpful at all, offered no solutions ... he told us that we have two remote controllers in the room when we said the tv did not work.

AC struggled to keep up with the heat. The TV didn't work half the time. The carpets were dirty! Worst part was the wait staff in the morning were too busy talking to each other to be bothered to bring our food hot or refill our water and we were the only ones in there. We won't return.

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