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Porthcawl Vacation Packages

Helpful staff, good breakfast and clean rooms.

We met the receptionist nisha she wasn’t very friendly or helpful. Then we were smacked with an unexpected bill of £48 parking for 2 nights that we were not aware about in the first place. We asked to speak with the manager about this but he/she couldn’t be bothered to show up when reception called. The room was fine but dated, the shower was 10/10. The sauna/steam/jacuzzi/swimming 10/10.

Average not good or bad. No discounted parking

The staff were friendly and very helpful. Could not fault and would go back to Cardiff just to stay at the hotel.

Unfortunately the pool is still out of action but that aside it was a good stay. Very helpful staff very clean and comfortable room, good breakfasts, jams at the toast area gets messy and sticky perhaps a re-think needed there, parking excellent. Only grumble was the noisy extractor in our bathroom it needs replacing, we used torches to use bathroom in the night so as not to waken our neighbours but we did report it to reception and hopefully it will be fixed for next guests. Overall a clean and modern feel to the hotel, excellent location, and as mentioned great staff !