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Punta Mala Vacation Packages

The company did not respond to emails, phone calls,etc. They sent me the code to get in a few hours before I got off my cruise ship. By this time I booked a new hotel.They would not give me a refund. In retrospect I'm glad I rebooked even though I lost the money because the place is in a dangerous neighborhood and we would not have been able to walk around with day and night.

Love the breakfast and the rooms were amazing

In the middle of the old town, lovely rooftop. Beautiful apartment. Easy check in. WhatsApp line is available if anything was needed or if we had questions.

Amazing! Must do stay, something for everyone to do there.

Clean space. Helpful staff. Great Continental breakfast with many options! The hotel is older and could use a refresh in the gym and the locking mechanism of the room bathroom was a functional but a little weird. Overall a good experience and The Megalopolis next door is definitely the more modern, updated version for a few more dollars a night.

The door handle broke and we got locked in the room, then that night a high pitched alarm went off and I had to call multiple times for someone to turn it off. They did after an hour or more and then it came back on a few hours later. No offer of apology or compensation for lost sleep. The staff is wonderful. Friendly and did their best, but I would not recommend.

Very beautiful and convenient in every way possible.