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Qualla Vacation Packages

This would be my very first review. At first I didn't think this place was all that bad.. my girlfriend told me repeatedly not to book here. Me being myself I went on and still booked come to find out they got roaches.. so I tell the front desk and his manager gets on the phone and blames me. Not only that she didn't wanna switch my room but instead told us to check out.. with our kids at 10 in the morning. No refund no nothing just one night of risking roach hitchhikers. Will never stay here again the ceiling fan in bathroom was hanging the blinds was dirty and didn't close completely it smelled like dog in the first room because they put me in a king room when I requested 2 queen so I had to repack all my things after he denied switching the room the first time and called 30 minutes later telling us to leave the room to go to another. Mini fridge had ice cream left in it and barley worked. The ice cream was completely melted and couldn't hook up my Roku and it's a bunch more but I'm nearly out of words so I will just say I DO NOT RECOMMEND.

Amazing place to stay and so convenient! It’s our go to now in Gatlinburg! The staff is awesome and helpful in every way possible!

The hotel was clean, close to everything! We would stay again and recommend!

Private resort in Flat Rock, NC. Confusing roads & directions. The lodge was perfect with each room having its own bath.