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Buildings are very solidly constructed and room was extremely quiet. Room was also very clean and well equipped.

Excellent location

When first arriving finding front desk, check-in was a little confusing felt like the Front Desk could’ve given us more information about the property(with a breath mint) room was lovely and drinks in the lounge were great and loved that the bartender told us about the library upstairs with pool table. Some of the appetizers were excellent highly recommend the goat cheese and tuna now as for housekeeping when freshening up our room, it would’ve been nice to have new coffee cups and backup of toilet paper which we ran out and our used towels should’ve been picked up. Unfortunately, during our stay, we developed food poisoning from one of the local restaurants. So we weren’t able to try breakfast our last morning we did take advantage of the pool and unfortunately, one of us took our sentimental value turquoise sterling silver cross necklace off but wasn’t there the next day we’re hoping someone turns it in but of course it’s been 2 Days Great place for couples. This was a birthday trip from my daughters to me.

WE HAD A GREAT VISIT AT THE EL DORADO AND IT WAS SO EASY TO WALK DOWNTOWN

I travel extensively and don’t normally write hotel reviews. But this time I feel compelled to do so because I feel like this hotel is vastly over-rated (as it is, at best, a 3-star rather than 4-star as listed) and over-priced. The issues were numerous—none of which individually is a big deal, but none of which I would normally see in a 4-star hotel, and one of which is unacceptable at any hotel of any level. The latter is the fact that I found a long black hair on the bottom sheet of my bed when I pull back the sheet to go to sleep. Other issues: I got there early so checked a bag while I waited for check-in, but didn’t receive a claim stub like one normally would at a 4-star hotel; the security door chain in my room was broken so I couldn’t use it; the bathroom fan was so loud that I declined to use it; the main rug on the bedroom floor was visibly grimy and worn; the breakfast room had plastic utensils; the pancakes there were literally inedible; and I waited 10 minutes to check out because there was nobody at the front desk or in the lobby (which was odd since I checked out at 11 am, which was the official check-out time. I had to find my way back into the restaurant kitchen to ask for help). I don’t know exactly how the star-rating is done but whoever assigned 4 stars to this hotel clearly missed the mark.

This was a resort property that had a restaurant /dining room that had awesome food and reasonable prices. It was quite convenient. The maintenance office was very responsive to a problem we had initially with the AC. Laurie (Lorrie?) was super helpful. The unit we rented (312) had an underground garage parking spot right next to the elevator. Also very convenient. The unit itself had every amenity you could want including a full Xfinity TV cable lineup. The report also has an executive golf course with very reasonable rates for vacationers to play. My only complaint (very minor) was that there was not really a separate bedroom TV. There was a monitor that you could watch whatever the person in the living room was watching...but no way to get separate channels.. Overall I highly recommend this resort to anyone who wants a comfortable resort-style experience in Santa Fe.