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Renesse Vacation Packages

I had originally booked a single room. Within 24 hours of booking I called to change the room to a double as my husband was also able to join me and we needed a bigger room. It took about 10 days for them to give us an answer as the manager was only on property from 9am and sometimes left around 2 or 3 pm local time and only on weekdays and didn’t address the situation through email either. This delay cost us about $1000 in added flight cost as the prices went up as we kept waiting to get a response. When we arrived I mentioned this upon checking in but the person shrugged it off with a simple sorry. In addition the air conditioning was very noisy and even though I complained two times nothing was done to fix it. Overall it was not a pleasant experience.

staff very helpful and nicely I liked stay there next time I will definitely consider stay there again 👍

All good Except are small

Clean room (&bathroom)and convenient location. Good breakfast. Staff were courteous/polite.(We only stayed one night, but would stay again.)

Room was downgraded at check in as no more twin rooms despite booking it last October ! Refunded by a small amount as a result. Room was small but well maintained and a nice bathroom. Very good continental breakfast with a lot of options. Hotel was perfectly located in the city centre. 15 mins walk to the station.

Everything was great

The room was beautiful. We even got an upgrade! The bed was the most comfortable of the whole trip. The air conditioner worked wonderfully the room. Service pizza was terrible but everything else was amazing