Search Deals on

Rhondda Vacation Packages

We had to walk up thirty stairs to the top room which was claustrophobic and the bed was very high. The toilet system was very loud. My partner couldn’t get into the shower as she is on the large size and struggled with the stairs which did not have a proper banister. We checked out two days early as she couldn’t cope with the stairs and the room and we are awaiting a refund for those two days.

Simply put I have stayed at this hotel many times over the last 15 years. Last time was 2020 in January. Maybe that says something. The room had run out of shower soap and despite my best efforts it never came over a 3 night stay. The bar was closed unless you asked for something. But was not maintained so the draft beer was not drinkable and the liquor and mixer choices were scarce. Finally no refrigeration in the room. So over 3 nights it was sadly an issue. The staff were friendly and polite. I was told the recent change of ownership wanted the bar gone and I suspect have little idea of what hospitality is. This is sad for me as a returning Cardiff native from the USA.

Exactly what you would expect from chain hotel. Good, but a bit room for improvement. Leisure part was off limits, quite pricy for food and drinks. But staff was great. Always doing their best and ready to help

Room great and very clean. Staff friendly and helpful. Breakfast options very good and very tasty Would stay again if in the area

Absolutely stunning modern

Delicious food at dinner and breakfast Friendly and really helpful staff