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Richmond Vacation Packages

The view of Lake Champlain is beautiful. We really liked the breakfast to go bar. Only one complaint. There were flies buzzing around room one. The windows were closed, but we could not see where they were coming in from.

The hotel was wonderful. I had an excellent dinner, there was ample parking and I made use of the gym, steam room, and sauna. If I'd been there for longer, I would have gotten a massage. My room was very clean and well-appointed. I highly recommend staying here.

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.

The entrance needed cleaned. Room was clean but carpet had strong shampoo smell. Staff was great

Free EV charging a plus

Clean room, right in the middle of town. Very nice place to stay

Clean caring beautiful

This Hotel is old and poorly maintained. Heating was not working, bathroom was old, shower lacked safety grab bars, carpets worn out, no breakfast. Price was extremely high for the condition of the hotel. Staff was grumpy and not helpful.