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Ridgeway Vacation Packages

Room was OK. What really got us was the breakfast attendant attacking us for filling our travel mugs with coffee. These are just ordinary sized coffee containers. We use them because they are sturdy and green. The hotel only wants you to use the small throwaway cups. Seriously the little bit of extra coffee that fits in our travel mugs is more than paid for by not using the hotels cup and lid. When someone is as cheap as this, it does make you think about the extra corners hey might be cutting in the room care.

Our particular room needed updating and storage was missing for everything including in the bathroom. Stayed here before sometime back and a much better experience, not sure if it was due to room type requesting room with shower. Bathroom need a complete renovation, front door had such a huge gap that concern about safety was there.

The room was okay.... the front desk staff could have been friendlier. It sucks when you are not able to take breakfast to your room. I was traveling with my 80 years old mother who did not feel well enough to get dress and go eat at the restaurant. I find this to be an inconvenience. Therefore, we never got the free breakfast. People with disabilities or many elderly are not able to move to travel to get them something to eat. This was a real inconvenience.

Staff was fine, they did try to help. The room was not the best… bathroom was not the cleanest and under the bed was dirty. Also parking should be included with your stay. I have never stayed at any hotel that made you pay to park there when you have booked a room with them. That blows my mind!!!

The staff was really nice and welcoming. Not sure if the vents were cleaned because me and my guest were sneezing a lot when in the bathroom. Other than that the stay was good