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The overall experience was good however it was negatively impacted by the inaccessibility of their main amenity; the restaurant on the premises. On Thursday 7.16.25 the restaurant was closed 2.5 hrs early due to a private event and the hotel failed to adequately inform it's guests. I explicitly stayed at the Hotel due to a medical condition that was being impacted by the extreme weather (smoky conditions), and, the onsite restaurant was a medical necessity. Apparently there is an internal communication issue between the restaurant and Hotel since I was informed that this happens routinely.

Wrong address no instructions

Keep up the good work

The Hotel appears very tired. My room # 1800 had no AC , the mini fridge was not working and not stocked . They then brought in a small portable AC that took a long time to cool the room down. I had abreakfast meeting on the roof top and the offer of food was third rate. Coffee only in styrofoam cups , cheap generic orange juice . It all felt like something for a hollyday inn on some highway and not on par with a 5 star hotel. The staff however was first class.

Convenient, hidden gem. We were well taken care of and actually quite comfortable in our room for a few days with two teens and two adults. Not many places in the city that would give you that plus all the extra special touches that The Wall Street Hotel provided. Would definitely book again.