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Royal Palm Beach Vacation Packages

It served its purpose but needs some upkeep and maintenance. The towels on the floor outside the elevator for the leak was not a good look. There was an odor of wetness and cigarettes smoke that was not ideal either.

Amazing!

The property was clean and good services

We had the best stay here for our honeymoon. I don’t remember the nice lady’s name who checked us in but she was absolutely incredible. She even upgraded our room and sent us a bottle of wine and some chocolates. Golf was wonderful as well! We even got room service and fresh sheets every day. We would love to come back!!

Every day of our stay, we were uncomfortable because of the many problems and missing amenities at the hotel. The room had a humidity problem and cockroaches. The refrigerator did not work, and there were no alcoholic beverages, water, or soft drinks available. The TV did not work, and neither did the telephone. There was no restaurant available after 4:00 PM, and there was nothing available to purchase for snacks or refreshments. The spa was also closed. On top of all these issues, the hotel charged us several additional fees. Considering the amount we paid, this experience was extremely disappointing and far below what we expected from a hotel of this standard. We believe these issues should be addressed and that some form of compensation or refund is appropriate.