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San Fidel Vacation Packages

A+++

Great property, excellent location, great parking, excellent restaurant

Nice place good view of the ballons

Clean rooms. Enjoyed all the amenities. I always choose this place over any other place. It is the best!

Arrived late. Staff offered to have a Caesar salad waiting for me in the fridge. And it was complimentary. Also brought me a pot of tea and cookies. All complimentary. Lovely room but chilly. They had the fireplace on before I came. Also, several snacks were in the room were, without charge, and they told me to take them home if I didn’t use them. Also, daily water - no charge. Restaurant food was very good with a nice variety. I only had breakfast there. Also, they will drive you anywhere, also complimentary. They picked me up at a store, drive me to UPS and waited for me and drove me to another store. Outstanding property and service. Location is in the middle of everything.

4 star aesthetic with a 2 star delivery. This place is a disaster. We arrived and the reception office was closed. At 6pm. We get to the room and the AC doesn’t work. They send over an engineer who attempts to fix it and the repair lasts 15 minutes. There is not a single operable window in the entire suite so it was 80 degrees all night. Then we try to take a bath. Jets don’t work. We were offered lots of apologies. Nothing else. No further attempt at repair. The next morning, they ran out of food for one of the guests and the woman told the couple that that’s all they had. Horrible horrible service. Would not stay again.