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Hotel Canciller

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Canciller

Outdoor pool
Standard Triple Room | Living area | 44-inch flat-screen TV with cable channels, TV
Reception
44-inch flat-screen TV with cable channels, TV
Deep soaking bathtub

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Calle Ayacucho No. 220, Casco Viejo, Santa Cruz
  • San Lorenzo Cathedral
    5 min walk
  • Plaza 24 de Septiembre
    6 min walk
  • Franco Aleman Cultural Center
    6 min walk
  • Santa Cruz (SRZ-El Trompillo)
    10 min drive

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Garden View

Standard Double Room Single Use, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use, Non Smoking, Garden View

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Apartment, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds

  • 248 sq ft
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Junior Suite (single use)

Premium bedding, minibar, in-room safe, desk

Junior Suite (single use)

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

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About this property

Hotel Canciller

3.5-star Santa Cruz hotel with restaurant
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel Canciller offers 42 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 44-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Rooms are equipped with complimentary dial-up internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
In addition to an outdoor pool, Hotel Canciller provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Hotel Canciller has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Canciller has a restaurant on site.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 to 7 for adults and USD 4 to 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 7 for adults, and USD 4 to 5 for children
  • Airport shuttle fee: USD 14.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Canciller Hotel SANTA CRUZ DE LA SIERRA
El Canciller SANTA CRUZ DE LA SIERRA
Hotel Canciller Santa Cruz
Canciller Santa Cruz
Canciller Hotel Santa Cruz
Hotel Canciller Hotel
Hotel Canciller Santa Cruz
Hotel Canciller Hotel Santa Cruz

Hotel Canciller Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the small gym with treadmill, weights, and other equipment was a really nice treat. We had a change of plans and needed our room for one less day than we thought and they were extremely helpful and accommodating. Staff were all incredibly helpful and friendly. They also let us store our bags for almost 24 hours. The only negative was that the room we booked was not ready so they downgraded us to a different one, it was still fine but not what we had been promised on the web booking.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Very nice and polite staff. Close to the central plaza.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing. Right at the heart of the old town. Walkable to the main plaza, and many shops/restaurants around. The hotel was spacious, and the room had lots of space, too. I was given a room facing the street. It was interesting to be able to watch the people, but it was extremely loud (because it was Christmas). Should seek a room in the back if you prefer tranquility.
Stayed 1 night in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, very good service, big rooms
I visited a friend in Bolivia and decided to also go to Santa Cruz. It is a nice city, flat, nice weather too. I did enjoy the city for a few days.
Stayed 3 nights in Oct 2018

8/10 Good

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel for the $$
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at 3am and they were quick to check me in. Very helpful in helping me obtain a ride to Samaipata The furniture is a bit out dated but location is great. Good breakfast.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really comfortable stay,friendly staff,excellet meal.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Area of Santa Cruz.
Great Area of Santa Cruz. 15 minutes from the airport, close to local restaurants and lifestyle. Very nice hotel!
Stayed 1 night in Mar 2018

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estafa! Pague y cuando llegue al hotel mi reservación no estaba y no tenían plazas disponibles
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ナイスな場所にあり、英語話せるスタもいて最高
Stayed 1 night in Jan 2020

2/10 Terrible

Alvaro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo servicio Ofrecen parqueo llegado el momento no tienen disponibilodad. Ofrecen desayuno gratis una vez que te sirves el desayuno te cobran extra sin informarte el momento de hacer el check inn. Al ingresar al hotel no tuve agua fria 2 horas.
Stayed 1 night in Jan 2020

10/10 Excellent

Jhonny Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y ubicación
El personal muy atento y amable. Excelente ubicación a dos cuadras de la plaza principal. Las camas bastante cómodas. La habitación amplia y muy bien iluminada.
Stayed 5 nights in Dec 2019

8/10 Good

Iury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención excelente de las personas a cargo de los distintos sectores del hotel
Stayed 4 nights in Jul 2019

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly
Stayed 2 nights in Jul 2019

6/10 Okay

David

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2019

10/10 Excellent

ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
確か103号室。シャワーが、ほとんど出ないので、部屋を替えてもらいたいと伝えたがダメでした。私の友人がキャンセルしたから空き部屋があるはずなのに。他の友人の部屋は、はあす
Stayed 3 nights in Nov 2018

4/10 Poor

Tom, 日本

Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフは、若い人だが皆丁寧であった。水周りのトラブル(床からの水漏れ)は少し残念でした。朝食が、質素だった。スタッフが、オーダー後に焼いてくれるオムレットが、カリッカリの卵焼きなのが私には快適でした。南米では当たり前かと思いますがペーパーを流さない習慣は滞在3日目にようやくなれました。
Stayed 3 nights in Nov 2018

6/10 Okay

rinsey, 日本

Liked: Cleanliness
4つ星ホテルなのに、フロントでさえも英語が通じないことで困りました。部屋はチキトス地方へ行く前後に宿泊し、予約は2泊とも同じ条件の部屋のはずでしたが違っていました。特に最初に宿泊した時には、予約したランクの部屋をホテルのほうで把握していなく、予約票を見せて部屋を交換してもらいました。 Ｗｉ-Ｆｉは部屋ではつながりにくく、ロビーでの作業になりました。 チェックアウトする日の前日にタクシーの予約をお願いしておきましたが、予約はできていませんでした。 設備は全体はきれいなホテルです。
Stayed 1 night in Jan 2018