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Hotel Las Palmas

3.0 star property

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Photo gallery for Hotel Las Palmas

Outdoor pool
Dining
Honeymoon Double Room, 1 King Bed | View from room
Lobby
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Av. El Trompillo, 604, Santa Cruz
  • Cine Center
    ‪7 min walk‬
  • Ramon Tahuichi Aguilera Stadium
    ‪11 min walk‬
  • Blacutt Square
    ‪15 min walk‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪14 min walk‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Suite

Suite | View from room

Suite

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Honeymoon Double Room, 1 King Bed

Honeymoon Double Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Honeymoon Double Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, 1 Bedroom, Refrigerator, City View

Family Triple Room, 1 Bedroom, Refrigerator, City View | Minibar, in-room safe, desk, free WiFi

Family Triple Room, 1 Bedroom, Refrigerator, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, free WiFi

Single Room

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

About this property

Hotel Las Palmas

3-star Santa Cruz hotel walkable to Cine Center
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Las Palmas offers 38 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. Onsite self parking is complimentary.

Hotel Las Palmas has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:00 AM.
Hotel Las Palmas has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 13%
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Las Palmas Santa Cruz
Las Palmas Santa Cruz
Hotel Las Palmas Hotel
Hotel Las Palmas Santa Cruz
Hotel Las Palmas Hotel Santa Cruz

Hotel Las Palmas Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 55 reviews
Rating 8 - Good. 25 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sergio

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta cerrado hace 2 años‼️

2/10 Terrible

Verified traveler

Stayed 2 nights in Dec 2020

2/10 Terrible

FRIDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
iit was an awful experience for,me to take a taxi cab and arrive to a hotel that was closed. I am so glad I didn't pay in advance.. Hotels.com should be sure that the hotels are open to advertise them. I should request compensation for my expenses and the frustration I had when at 10 pm I had no place to arrive. AWFUL EXPERIENCE!!!!
Stayed 4 nights in Oct 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit old. But they were great to accommodate me and my girlfriend at last minute. Basic amenities, ideal for a quick stay over. Thank you
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2019

8/10 Good

Virginia, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel, the staff are nice too and the food for breakfast have a lot of selection. I will get this hotel again when i come to Santa Cruz. My only concern is there's a little in the bathroom that needs to be fixed. Overall, our stay here here was comfortable.
Stayed 3 nights in Nov 2018

10/10 Excellent

George, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great. enjoyed my stay very much snd very reasonable
Stayed 2 nights in Jul 2018

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
I've stayed at this hotel a few times previously and everything was always wonderful. On this occasion the hotel was not able to respect my reservation through Expedia and told me they were all booked. I was left to find an available hotel in the middle of the night during the busiest time of the year for them. Luckily I found a hotel. Not impressed by the Hotel Las Palmas handled a repeat customer.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff was very friendly and helpful. Only problem I had was my room was close to a gas station at the corner of the property. One night I was kept awake due to someone playing loud music.

8/10 Good

Jorge Luis, Lima, Peru

Liked: Staff & service, property conditions & facilities, room comfort
the hotel location is nice to other places
I was greatly surpised of the good comfort and facilities provided by the hotel. the breakfast is excellent, although the restaurant has not a good selection or options for lunch or dinner. I stayed 8 days and enjoyed every day of my stay.

8/10 Good

Jose Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Clean and quiet hotel. there is no elevator, but that was not a problem for us.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Close to Restaurant and Downtown
It is ok, nothing above the 3 stars rate, there is nothing I can add about my experience

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ...
I enjoyed my stay very much. The staff is very friendly and the rooms are clean and comfortable in a very secure environment

6/10 Okay

gerard

8/10 Good

leonel, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience
was for business and was good!!

8/10 Good

niklas, Lund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very much bang for the buck. Good location. Good service. Good rooms. Decent buffet breakfast. I have lived 3 years in Bolivia. So I believe I can say this is a bit of a gem for the price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Roberto

Business traveler
Hotel cerrado
El hotel ya no presta servicios, no se porqué siguen habilitados en la pagina, si no hay atención. Tuve que improvisar en otro hotel
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
l'hotel era Chiuso
Stayed 5 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
No es de la categoria que dice ser, no llega a un dos estrellas
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Buena ubicación, servicios acordes al segmento en que se ofrece y muy buena atención del personal
Stayed 5 nights in Sep 2019