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Hotel Puerta del Rey

3.0 star property

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Photo gallery for Hotel Puerta del Rey

Pool
Free daily buffet breakfast
1 bedroom, free WiFi
Terrace/patio
1 bedroom, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Avenida Busch & calle el Salvador, Santa Cruz, Santa Cruz Department
  • Plaza 24 de Septiembre
    ‪17 min walk‬
  • Santa Cruz Zoo
    ‪2 min drive‬
  • Ventura Mall
    ‪3 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪22 min drive‬

Room options

View all photos for Comfort Suite

Comfort Suite | 1 bedroom, free WiFi

Comfort Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, free WiFi

Family Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | 1 bedroom, free WiFi

Standard Twin Room, 2 Twin Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | 1 bedroom, free WiFi

Standard Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Puerta del Rey

3-star Santa Cruz hotel with free weekday breakfast
This smoke-free hotel features conference space, concierge services, and dry cleaning. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Hotel Puerta del Rey offers 21 accommodations. This Santa Cruz hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to meeting rooms and coworking spaces. Guests can enjoy a complimentary breakfast on weekdays. Event facilities measuring 22 square feet (2 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Santa Cruz hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Hotel Puerta del Rey is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM

Things to do

  • 24-hour pool access

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 22 square feet of conference space
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

Hotel Puerta del Rey Hotel
Hotel Puerta del Rey Santa Cruz
Hotel Puerta del Rey Hotel Santa Cruz

Hotel Puerta del Rey Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

5.2/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

Simple, clean budget hotel
Stayed 3 nights in Jan 2025

2/10 Terrible

ernesto

It was really bad, no hot water, no laundry. I wouldn’t recommend this place
Stayed 3 nights in Dec 2024

6/10 Okay

Johara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just did not feel safe
Stayed 11 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good hotel for the city, clean, fruendly staff, confortable
Stayed 3 nights in Dec 2023

2/10 Terrible

Mary

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal servicio sucio inseguro
Stayed 2 nights in Mar 2024