Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and coworking spaces.
Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary. A total renovation of this property was completed in August 2022.
Ibis Santa Cruz DE LA Sierra is a smoke-free property.
Ibis Santa Cruz DE LA Sierra offers 120 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 42-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Santa Cruz hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Self parking (surcharge)
Available in some public areas: WiFi (surcharge)
Buffet breakfasts are available for a surcharge and are served each morning.
Ibis Santa Cruz DE LA Sierra has a restaurant on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Mobile payments
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Property does not offer onsite COVID-19 testing
Guest accommodation is not sealed after cleaning
Comprehensive food waste policy
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Food service has been amended for enhanced safety
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Children stay free
Debit cards
Gap period enforced between guest stays - 24 hours
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Guests can access their rooms with a mobile device.