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Marriott Santa Cruz de la Sierra Hotel

5.0 star property

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Photo gallery for Marriott Santa Cruz de la Sierra Hotel

Outdoor pool, pool umbrellas, sun loungers
Lobby
Lobby
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
4to Anillo Entre Radial 23, At Calle Las Ramblas, Santa Cruz, Santa Cruz, 10260
  • Ventura Mall
    ‪8 min walk‬
  • Santa Cruz Zoo
    ‪3 min drive‬
  • Municipal Library
    ‪5 min drive‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

  • 344 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

View from room

Classic Room, 2 Queen Beds

  • 344 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

View from room

Executive Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

View from room

Executive Room, 2 Queen Beds, Non Smoking

  • 344 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

View from room

Junior Suite, 1 King Bed, Non Smoking

  • 366 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

View from room

Deluxe Room, 1 King Bed, Non Smoking

  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

View from room

Junior Suite, 1 King Bed, Non Smoking

  • 366 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

View from room

Deluxe Room, 2 Queen Beds, Non Smoking

  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Park View

View from room

Executive Suite, 1 King Bed, Non Smoking, Park View

  • 689 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Bedrooms, Non Smoking

View from room

Family Double Room, 2 Bedrooms, Non Smoking

  • Valley view
  • Sleeps 6
  • 2 Double Beds

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The price is $75
per night
$75 total
includes taxes & fees
Mar 13 - Mar 14
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About this property

Marriott Santa Cruz de la Sierra Hotel

5-star Santa Cruz hotel with rooftop terrace
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
Marriott Santa Cruz de la Sierra Hotel offers 172 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Spa has massage/treatment rooms. Services include massages. The spa is open daily.
In addition to a full-service spa, Marriott Santa Cruz de la Sierra Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 7696 square feet (715 square meters) include conference space. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Complimentary self parking is available on site.

Marriott Santa Cruz de la Sierra Hotel is a smoke-free property.

Toborochi - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Macaw - This sushi bar specializes in Japanese cuisine.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Macaw
  • Toborochi

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Tennis

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,696 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Marriott Santa Cruz Sierra Hotel
Marriott Sierra Hotel
Marriott Santa Cruz Sierra
Marriott Sierra
Marriott Santa Cruz La Sierra
Marriott Santa Cruz de la Sierra Hotel Hotel
Marriott Santa Cruz de la Sierra Hotel Santa Cruz
Marriott Santa Cruz de la Sierra Hotel Hotel Santa Cruz

Marriott Santa Cruz de la Sierra Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 182 reviews
Rating 8 - Good. 26 out of 182 reviews
Rating 6 - Okay. 7 out of 182 reviews
Rating 4 - Poor. 5 out of 182 reviews
Rating 2 - Terrible. 11 out of 182 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Hot water didn’t come on during the first morning and calling the front desk went unanswered. I had to go down to the front desk. Issue was resolved but it was still inconvenient. Fortunately there were no more unwanted surprises.
Stayed 2 nights in Nov 2024

10/10 Excellent

Axton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is excellent in every area of the hotel, from the cleaning, to the restaurants, to the reception. Very helpful and very kind.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was comfortable and the service was great!
Stayed 2 nights in Sep 2024

8/10 Good

Rita, Carlsbad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
My only complain was that we were in a corner room lvl 15 and it was very windy we barely slept because of the noise from the windows other than that good costumer service, safe and clean
Stayed 8 nights in Aug 2024

10/10 Excellent

Rodrigo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family, with my kids 10 and 11 years old. The staff was very helpful and polite. Recommended for families with children
Stayed 4 nights in Aug 2024

8/10 Good

yan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 4 nights in Jul 2024

8/10 Good

Claudio

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Jun 2024

10/10 Excellent

Paulo

Stayed 1 night in May 2024

2/10 Terrible

Isaac

Stayed 1 night in Apr 2024

8/10 Good

darissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room and beds. Nice fitness center. Small pool and hot tub could be hotter. Munimal vegan options at restaurant but lots of other places nearby.
Stayed 1 night in Apr 2024

8/10 Good

marlon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good property, staff and rooms. However, food is very OK… nothing special
Stayed 2 nights in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, clean and obliging staff
Stayed 5 nights in Jan 2024

6/10 Okay

bis

Traveled with family
Liked: Property conditions & facilities
All employees around the facility (including restaurant, housekeeping and massage department) were friendly and approachable. Unlike the front desk ladies, they were not friendly. For a tourist person ( two) that stayed almost 9 nights at this hotel, they should offered at least a bottle of wine, a fruit plater or discount coupons for massages. I had been to a handful of hotels in the past (visited 10 different countries in 2023) and the hotel’s front desk ALWAYS offer some kind of upgrades or at least a bottle of wine as appreciation of my business. The front desk employees acted like they were doing a big favor hosting me and my 2 sons.
Stayed 1 night in Dec 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Wendy

Stayed 3 nights in Jan 2024

10/10 Excellent

Enriqueta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent atmosphere, professionalism and cordiality. I’m very happy
Stayed 1 night in Dec 2023

10/10 Excellent

RUDY, Delray Beach

Traveled with partner
Everything was perfect. The staff is outstanding and extremely helpful. We spend 6 nights and had all our dinners at the hotel, also very good. We can highly recommend this hotel and it’s employees.
Stayed 6 nights in Nov 2023

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Stayed 3 nights in Oct 2023

8/10 Good

ROBERTO

Liked: Staff & service
La habitacion de al lado se escuchaba todo la division era una puerta, hay que mejorar la limpieza del piso. Las instalaciones, personal y desayuno excelente.
Stayed 3 nights in Sep 2023

8/10 Good

Aleander S

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and professional
Stayed 2 nights in Jul 2023