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Novotel Santa Cruz De La Sierra

5.0 star property

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Photo gallery for Novotel Santa Cruz De La Sierra

Lobby sitting area
Presidential Suite, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar
Exterior
Indoor wedding
Presidential Suite, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking included
  • Breakfast included
  • Room service

Explore the area

Map
AV ROCA CORONADO 901, ENTRE TERCER Y CUARTO ANILLO, Santa Cruz
  • Ventura Mall
    ‪4 min drive‬
  • Santa Cruz Zoo
    ‪6 min drive‬
  • Plaza 24 de Septiembre
    ‪7 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Room

  • 279 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Executive Level

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room, 1 King Bed, Executive Level

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Presidential Suite, 1 King Bed

  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Twin Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room, 1 King Bed, Executive Level

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Marriott Santa Cruz de la Sierra Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (183)
The price is $112
per night
$112 total
includes taxes & fees
Mar 26 - Mar 27
Marriott Santa Cruz de la Sierra Hotel

About this property

Novotel Santa Cruz De La Sierra

5-star Santa Cruz hotel with 1 bars/lounges, connected to the convention center
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Novotel Santa Cruz De La Sierra offers 145 accommodations with minibars and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Novotel Santa Cruz De La Sierra provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 4273 square feet (397 square meters) include a conference center. This Art Deco hotel also offers a terrace, a complimentary children's club, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Novotel Santa Cruz De La Sierra is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. A complimentary manager's reception is offered each day.
SOHO Craft Kitchen & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SOHO Craft Kitchen & Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's pool
  • Children's toys
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (4,273 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Computer monitor
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BOB 70.0 per night
Cribs (infant beds) are available for BOB 208.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BOB 140 per person (one-way)
  • Airport shuttle fee per child: BOB 70 (one-way), (up to 10 years old)
  • Crib (infant bed) fee: BOB 208.0 per night
  • Rollaway bed fee: BOB 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Santa Cruz La Sierra
Novotel Santa Cruz De La Sierra Hotel
Novotel Santa Cruz De La Sierra SANTA CRUZ
Novotel Santa Cruz De La Sierra Hotel SANTA CRUZ

Novotel Santa Cruz De La Sierra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 86 reviews
Rating 8 - Good. 14 out of 86 reviews
Rating 6 - Okay. 6 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Wilfredo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Leonardo, Biscayne Park

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location also very nice staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an American there are so many things I love about this property - Apple electronics plug directly into the wall without converters or adapters, most of the desk staff speak English, safe water, excellent menu in restaurant and bar with late night availability, lovely breakfast. My only complaint- I stayed here during the feria and it was extremely difficult to get to the hotel in the evenings. Tons of traffic and road closures
Stayed 6 nights in Sep 2024

10/10 Excellent

Majeed

Stayed 5 nights in Sep 2024

10/10 Excellent

SAHDALLAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Alvio

Liked: Property conditions & facilities
Buen servicio de limpieza
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark, Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with pleasing design in common areas. Comfortable bed AND pillows, spacious bathroom, and excellent climate control. What really made our stay was the staff. Jose Miguel and bartender, Samuel, were friendly, helpful, and are the reason we would recommend this hotel to friends.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
People very friendly
Stayed 1 night in Jul 2024

8/10 Good

Sangtack, Panama City

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good but i had little doubt that it is really 5 stars level Specially breakfest was poor Anyway not bad, but still it is not the best neither
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, modern and very comfortable. Nice view. The best option for a solo traveler or business trip in Santa Cruz
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in restaurant.
Stayed 3 nights in Feb 2024

6/10 Okay

Sandra

Business traveler
Liked: Cleanliness
Disliked: Room comfort
3 star hotel
The air conditioner was off when we arrived and thehotel Was very hot, very small rooms modern but small. Tv not smart
Stayed 2 nights in Feb 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

peng

Stayed 2 nights in Oct 2023

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel that delivers what it promises
Stayed 2 nights in Oct 2023

4/10 Poor

Edwin

Business traveler
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very accomodating staff. The rooms are clean, modern and very comfortable. Would defintely stay there again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria Fernanda

Stayed 4 nights in Jul 2023

6/10 Okay

MARTIN

Stayed 1 night in Jul 2023

2/10 Terrible

Jose

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
the room had water leak when it rained, the room was flooded. The attention of the staff leaves much to be desired.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Very nice. Great view frim the room. Very quiet.
Stayed 1 night in Mar 2023

10/10 Excellent

Carla

Stayed 1 night in Feb 2023

10/10 Excellent

Ian, West Malling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and friendly
Stayed 4 nights in Feb 2023