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Radisson Hotel Santa Cruz

5.0 star property

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Photo gallery for Radisson Hotel Santa Cruz

Exterior
Outdoor pool
Front of property
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds
Breakfast, lunch, dinner served; garden views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking included
  • Room service
  • Gym

Explore the area

Map
Avenida Segunda 4, Santa Cruz
  • Ventura Mall
    ‪4 min drive‬
  • Santa Cruz Zoo
    ‪7 min drive‬
  • Guembe Biocenter
    ‪7 min drive‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Twin Beds, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Suite, 1 King Bed, Non Smoking

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Double Beds, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Room, 2 Twin Beds, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Room, 2 Double Beds, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Non Smoking

Premium Studio Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Premium Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Presidential Suite, 1 King Bed, Non Smoking, City View

  • 534 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room Standard

  • Sleeps 2

Suite Junior

  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Double Room Standard

  • Sleeps 4

Double Room Executive

  • Sleeps 2

Suite Junior With View

  • Sleeps 2

View all photos for Room Executive

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room Executive

  • Sleeps 2

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About this property

Radisson Hotel Santa Cruz

5-star Santa Cruz hotel connected to a shopping center, close to Ventura Mall
This smoke-free hotel features a golf course, an outdoor pool, and a restaurant. Free valet parking and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Radisson Hotel Santa Cruz offers 210 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Radisson Hotel Santa Cruz features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Each day guests can enjoy a complimentary manager's reception.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a 24-hour fitness center, a sauna, and a rooftop terrace. Guests can use the health club at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Onsite valet parking is complimentary.

Radisson Hotel Santa Cruz is a smoke-free property.

A complimentary manager's reception is offered each day.
ATY - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • ATY

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Optional golf privileges
  • Outdoor pool
  • Pro golf lessons
  • Sauna
  • Spa tub

Family friendly

  • Free crib
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Santa Cruz
Radisson Santa Cruz Santa Cruz
Radisson Hotel Santa Cruz Hotel
Radisson Hotel Santa Cruz Santa Cruz
Radisson Hotel Santa Cruz Hotel Santa Cruz

Radisson Hotel Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 233 reviews
Rating 8 - Good. 48 out of 233 reviews
Rating 6 - Okay. 14 out of 233 reviews
Rating 4 - Poor. 12 out of 233 reviews
Rating 2 - Terrible. 11 out of 233 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True to Raddison Brand.
Beautiful property. Very nice pool area . Good choice of food selection. Spacious room - abundant TV channels portions. Airport shuttle made it convenient too. Freindly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Perfeccion
Stayed 1 night in Jul 2023

4/10 Poor

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No towels. Air conditioning off. Bad Service
Stayed 1 night in Jul 2023

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, easy check in and out and the restaurant food was amazing specially the sushi.
Stayed 1 night in Apr 2023

4/10 Poor

Abe

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was dirty in our room, especially the floor was filthy. The service at the bar was very poor and very slow!!! There was no service at the spa and the swimming pool. The hot tub by the pool was out of service.
Stayed 1 night in Apr 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not acceptable that the bar closes early or 1 towel for a twin room. Slow check in. Worst of all, air conditioning not working below 26 C
Stayed 2 nights in Apr 2023

2/10 Terrible

Tania

Stayed 4 nights in Apr 2023

10/10 Excellent

JAIME, dorado

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno en general
Stayed 3 nights in Mar 2023

10/10 Excellent

Oliver

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple Amazing !
Stayed 2 nights in Mar 2023

8/10 Good

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Luis

Business traveler
Disliked: Property conditions & facilities
Nothing
Stayed 2 nights in Feb 2023

6/10 Okay

John

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in had problems with copying passports incorrect. Very slow. We got 3 rooms, all with no towels or bath mats. All rooms only have 1 small bottle of water even though they have a tea/coffee machine and we should have 2 standard size for 2 people (king size bed) to drink at night and make coffee in the morning and tea at night. Also only one shampoo, one conditioner and one cream. In addition peeling paint on the wall beside the bed near the floor. When asked for towels I received to bath. No face, no hand or bath mat. In summary, unacceptable.
Stayed 1 night in Jan 2023

2/10 Terrible

Christiaan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this hotel, we just had to stay one night and definitely not a 5 star hotel. Hotel is old, not well maintained. Airco in room was not working properly. And never stay with new years if you want to sleep, a loud party till 6 without telling upfront is not proper (was pretty good music if you went to that party...) After staying many nights at Los Tajibos this was very disappointing and not recommended, also location is off compared to other hotels.

10/10 Excellent

huascar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great staff
Stayed 6 nights in Nov 2022

4/10 Poor

Miguel

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Oct 2022

10/10 Excellent

Santiago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice property, excellent breakfast, steam bath excellent, nice pool, and balcony
Stayed 1 night in Aug 2022

6/10 Okay

Sergio

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice location. Heavy traffic in the mornings to go to the city. Schedule a 30 min delay due to traffic. I tried to reach out to the hotel to schedule the pick-up from the airport, but no one replied.
Stayed 4 nights in Aug 2022

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Great place to stay!
Stayed 2 nights in Jul 2022

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful and the hotel was generally pleasing . However more attention could be given to the pool area - service, (towel availability, drinks) and the hot tub was empty.
Stayed 2 nights in May 2022

2/10 Terrible

Rene

Business traveler
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2022

10/10 Excellent

Gonzalo Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estadía, canas cómoda, habitaciones limpias, deliciosa comida.
Stayed 2 nights in Dec 2021

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Stayed 1 night in Dec 2021

10/10 Excellent

Jorge

Stayed 1 night in Oct 2021