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Sun Hotel

3.5 star property

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Photo gallery for Sun Hotel

Outdoor pool
Garden
Premium Double Room, 1 King Bed, Pool View | Minibar, in-room safe, desk, laptop workspace
Lobby
Royal Suite | Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • Breakfast included

Explore the area

Map
Av. Banzer Km 13, Aeropuerto Internacional Viru Viru, Santa Cruz, Santa Cruz
  • Santa Cruz Zoo
    ‪12 min drive‬
  • Ventura Mall
    ‪14 min drive‬
  • Plaza 24 de Septiembre
    ‪17 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪5 min drive‬

Room options

View all photos for Premium Double Room, 1 King Bed, Pool View

Premium Double Room, 1 King Bed, Pool View | View from room

Premium Double Room, 1 King Bed, Pool View

  • 483.9 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Pool View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 2 Queen Beds, Pool View

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, laptop workspace

Royal Suite

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Pool View

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Pool View

Luxury Suite, 1 King Bed, Pool View | Minibar, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed, Pool View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Pool View

Premium Suite, 2 Queen Beds, Pool View | Minibar, in-room safe, desk, laptop workspace

Premium Suite, 2 Queen Beds, Pool View

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sun Hotel

3.5-star Santa Cruz hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Sun Hotel offers 81 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Sun Hotel provides a hot tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Sun Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Sun Hotel Santa Cruz
Sun Santa Cruz
Sun Hotel Hotel
Sun Hotel Santa Cruz
Sun Hotel Hotel Santa Cruz

Sun Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 131 out of 287 reviews
Rating 8 - Good. 93 out of 287 reviews
Rating 6 - Okay. 31 out of 287 reviews
Rating 4 - Poor. 22 out of 287 reviews
Rating 2 - Terrible. 10 out of 287 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JORGE

Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jose, Laredo

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Didn’t deliver on basic promise
My wife and I stayed one night at this hotel between flights because it is close to the airport and offers a free shuttle bus. The room and breakfast were fine, but the hotel was a big failure in terms of the main reason for staying there. We emailed the hotel several times to get information about the shuttle, but received no reply. We had no idea where to find the shuttle at the airport nor its schedule. As a result we ended up paying for a possibly over-priced taxi. We did arrange to take the shuttle back to the airport the next day, but it left a half hour late. The hotel desk person apologized, but the stated reason of heavy traffic was not evident to us. Fortunately, we had built in enough time that it did not make us late for our flight.
Stayed 1 night in Dec 2024

10/10 Excellent

Gaby Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Alar

Liked: Cleanliness, staff & service, amenities
Overpriced for the condition.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very nice and the breakfast was good with helpful staff in the breakfast area during my short stay
Stayed 1 night in Dec 2024

8/10 Good

Sebastian Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

carmen

Liked: Cleanliness
It did the job, but the shuttle to the hotel is not frequent enough to justify the price
Stayed 1 night in Nov 2024

8/10 Good

Jade

Stayed 1 night in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort
Mala experiencia
Mala experiencia desde la recepcion que entegaron una habitación que no era la reservada y encima estaba sucia. El acceso entre pisos por escaleras , muy incomodo si vas con maleta grande. Cerca al aeropuerto pero no vale la pena y es mejor trasladarse a hoteles mas centricos.
Stayed 1 night in Nov 2024

6/10 Okay

FERNANDO, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Property conditions & facilities
Employees very friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Angie, Belize

Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff!!!
Stayed 1 night in Jul 2024

4/10 Poor

Cristina

Business traveler
Disliked: Cleanliness, staff & service
Breakfast area
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Traveled with family
Liked: Amenities
Very friendly people, and beautiful pool/grounds.
Stayed 1 night in Jun 2024

10/10 Excellent

Johara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is very near the Viru Viru international airport.
Stayed 1 night in May 2024

10/10 Excellent

Bruno

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
This property is great if you need proximity to the airport. I arrived on a late evening flight and was flying back out in the morning. The shuttle service was very accommodating, waiting for me while I got my tourist visa.
Stayed 1 night in Apr 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024