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Urban Suites Apart Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Suites Apart Hotel

City view from property
Standard Suite, 1 Queen Bed, Accessible | Living room | 40-inch flat-screen TV with cable channels, TV, Netflix
1 bedroom, Frette Italian sheets, premium bedding, down comforters
City view from property
BBQ/picnic area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included

Explore the area

Map
Calle Don Bosco Edificio Altos Del Sur, Santa Cruz, SANTA CRUZ, 5913
  • Blacutt Square
    8 min walk
  • Ramon Tahuichi Aguilera Stadium
    12 min walk
  • Cine Center
    13 min walk
  • Santa Cruz (SRZ-El Trompillo)
    12 min walk

Room options

View all photos for Standard Suite, 1 Queen Bed, Accessible

Standard Suite, 1 Queen Bed, Accessible | City view

Standard Suite, 1 Queen Bed, Accessible

  • 613 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Family Apartment

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Sofa Beds

View all photos for Superior Suite, City View, Tower

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Suite, City View, Tower

  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

40-inch flat-screen TV with cable channels, TV, Netflix

Deluxe Apartment

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Similar properties

Room

Cosmopolitano Hotel Boutique

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (117)
The price is $140
per night
$140 total
includes taxes & fees
Dec 8 - Dec 9
Cosmopolitano Hotel Boutique

About this property

Urban Suites Apart Hotel

3-star Santa Cruz aparthotel walkable to Blacutt Square
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a spa tub, and dry cleaning are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. A flat-screen TV with cable channels and Netflix provide a bit of entertainment, and guests will also find comforts like Frette Italian sheets and a pillow menu.
Urban Suites Apart Hotel offers 16 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels, pay movies, and Netflix. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an outdoor pool, Urban Suites Apart Hotel provides a spa tub, a sauna, and a fitness center. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly aparthotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Complimentary uncovered self parking is available on site.

Urban Suites Apart Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Window screens

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Netflix
  • Pay movies

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a hospital

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in fee: USD 25 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Public bath
  • Sauna
  • Spa tub

Access methods

Access code, front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 11:00 PM and 7:00 AM
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

URBAN SUITES Apartment Santa Cruz
URBAN SUITES Santa Cruz
URBAN SUITES
Urban Suites Apart Santa Cruz
Urban Suites Apart Hotel Aparthotel
Urban Suites Apart Hotel Santa Cruz
Urban Suites Apart Hotel Aparthotel Santa Cruz

Urban Suites Apart Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 37 reviews" "
Rating 8 - Good. 13 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Great value'......'...................................
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, super helpful. clean, straightforward service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019

8/10 Good

Ignacio

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Good vs Bad
It is a nice studio apartment in a good area although not centrally located. Everything looks good except for the shower which is tiny and makes showering difficult. The a/c in the bedroom didn’t cool so I called but they never fixed it.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Okay place horrible service does not comply with advertised terms
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are impeccably clean and comfortable. Randy and staff are friendly and helpful.
Stayed 1 night in Aug 2019

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Kim, Cincinnati Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel went out of their way to make sure we communicated, prior to our arrival, to ensure we had transport from and back to the airport. We arrived late in the evening and had no dinner, the hotel took care of us and ordered food and brought it to our room. The room was beautiful and clean. We were only there for an overnight stay but wish we had longer.
Stayed 1 night in Jul 2018

10/10 Excellent

Andrea, La Paz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and fast check in
We were 3 people and requested the sofa bed...everything was ready for us. The location perfect, new and clean. The full size bed was comfortable.
Stayed 1 night in Apr 2018

8/10 Good

tony, New York city.

Liked: Cleanliness, property conditions & facilities, room comfort
New
Exelente & New closest to the city modern nice view to the city
Stayed 2 nights in Jan 2018

8/10 Good

Rosa Maria

Liked: Cleanliness, room comfort
Stayed 12 nights in Dec 2023

10/10 Excellent

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gut, vielen DAnk!
Stayed 1 night in Sep 2023

4/10 Poor

CLAUDIA

Stayed 2 nights in Sep 2022

2/10 Terrible

Rosmery

Stayed 1 night in May 2022

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Habitación estandar amplia y bonita vista hacia parque. Buena relación precio-calidad.
Stayed 4 nights in May 2022

8/10 Good

Ysilda

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El baño muy pequeño o seas la ducha es incómoda
Stayed 2 nights in May 2022

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location , worth every penny !! Restaurant were fine as well ! Meatball offer was funny , Mikko
Stayed 9 nights in May 2020

2/10 Terrible

Alvaro, Panama

Business traveler
Disliked: Amenities
Una verguenza de establecimiento, estuve 1 hora esperando a que el guardia del hotel logre comunicarse con el administrador, porque no tenia ningun siatema para verificar mi codigo de reserva, encima no queria gasta su cresito para llamar y tuve que llamar de mi celular consumiendo mis datos de Panama, su sistema es manual, cuanso llega el huesped el portero tiwnw que llamar al administrador y si este no contesta o no esta disponible tienes que esperar hasta 1 hora como en mi caso. El asensor de la izquierda esta dañado, mientras esperaba bajo alguien a infirmar que wl asensor se habia parado en el piso 3, asi que solo queda subir oor el de la derecha. Es una verguenza que Expedia permita este tipo de hoteles en su plataforma, puedwn revisar mis registros de viajes y uso bastante esta app y nunca me paso algo asi. Si no era que le llame la atencion al portero y le llame mas de 20 veces, me.hubieran dejado afuera toda la noche. Verguenza de verdad.
Stayed 1 night in Mar 2020

8/10 Good

Joan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
La verdad que el lugar es bonito ,cómodo y céntrico en la ciudad
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

André

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Edvaldo jose

Stayed 1 night in Oct 2019