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I had the worst time the power without when I asked about. When will the power be coming back on? They had a young teenager at the desk telling me, I had to wait until Monday to talk to a manager. This was on Friday, July 3rd, there was no power in the room. You\n Could not even use the shower cause the water was cold. So when I tried to talk to the manager that followed week before I checked out on that Tuesday, I was told that I should have checked out that Friday when I had flew in from San Francisco and they will not refund. My money , because I ordered online so since they were so insensitive in how they treated me, I did contact my lawyer and the Better Business Bureau and I am going to contact anybody I can because I felt I was given injustice for a room that I could not take a shower in. Are relax in because of no power and no hot water. They told me was because of the storm they were coming in and out, but more than half the hotel was still lit up and when I looked at rules from outside their rooms were still they're on power was still on in their rooms. So that lets me know that there was something wrong with the idea that I flew in from out of town , and they could not accommodate me with a rule that works

When we first arrived the staff said our room was booked for a different night and that they were full. When we showed them the Hotels.com reservation they said there was nothing they could do and suggested we book a room elsewhere. Just before I finished booking a room at another hotel, the staff member figured out the error, but didn't tell us what the error was. Our room was fine. It was pretty old, so the mattresses were lumpy/creaky and the linens were threadbare. A couple of our lamps didn't work and the toilet didn't fully flush. The cleaning crew had done a nice job given the age and condition of the room's furniture and fixtures. All told, my experience was negative enough that I wouldn't book here again, but it is an acceptable/serviceable option if you just need a place to stay for the night.

Fantastic stay

excellent