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Shrewsbury Vacation Packages

We loved how the room's and lobby were decorated, very cool.

I can show pictures of the unit that was very different than described. I paid extra for a Mountain View for 3 nights - and it was not Mountain View. We were in a different building at the bottom of the hill a 8 min freeezing cold and icy walk to the pool area.

Beautiful resort with amazing beds! Very comfortable.

It’s located with restaurants within walking distance. It is well maintained for a historic hotel with probably about 15 steps in the lobby before you get to the elevator. It was noisy some nights due to being in the city and having residents living life. Staff was wonderful. Again location was great to see Buffalo—Niagara is 20 min away, Botanic Garden and Eternal Flame about the same. We enjoyed our stay.

Don’t ever rent at this place for the condo rentals they sent us to the wrong address, I could not get in contact with the so-called property manager for over an hour or more. We had no toilet paper, we had no hairdryer, no paper towels, we didn’t even know where the keys were or shampoo or soap. Basically this was an utter disaster. I tried to work it out with resort management and they offered certain things and I countered and I got at that point what I wanted, but it just continued to spiral downhill and then when I communicate further issues, I had to be on the phone with them, trying to explain to them what the problem was up until 11 PM at night, that night was in the 30s and they left the air conditioner on in the house didn’t warm up until after 1 AM. This was by far the worst experience I’ve ever had with a supposedly high-end resort. I’m telling you do not rent from their condo selection. It’s terrible. It’s expensive and it is just a waste of time.

Beautiful setting on Lake George. I chose The Chateau because I was going to a conference at Sagamore Resort. The Chateau is less expensive and a short 5 minute drive away. The room is lovely and the bed is very comfortable. The gas 'fireplace' was very cozy. I used the iron and ironing board. I appreciated the complimentary sparkling water. I wish the privacy blinds on the French doors were on the inside of the room because the balcony is shared with another room. (Another guest could potentially open the blinds and peer into this room.) The summer season was over in October during my stay. The staffing shortages meant I could not reach anybody by phone or website chat before my stay even though I left voicemail and my personal email. Everything worked out ok and I was able to 'check in' myself.