Search Deals on

South Shore Vacation Packages

We rented the suite room 502 to be exact on the 23rd of August 2026 for a honeymoon. After we left we seen a charge on our credit card for $500. When we call and ask they said they charged us for water damage in the bathroom because water leaked downstairs. First of all, I don't know why we being charged for a cracked foundation let me tell you we called the staff right away for clean up and they have that on fil below is e . But still claim that they couldn't use the room for 3 days afterwards. How is that our responsibility if their toilet is not sealed properly or wherever the water leak through was not sealed properly? Do we look like we work in construction or renovation? And by the way the toilet and everything looked renovated so I don't know what this $500 is for but I'm waiting for my refund on Tuesday when I speak to the the director Annie. They did not even have the respect to call? Send an email to say we are charging your account for such and such amount. Because of this it was a surprise when I went to go check the details and see what was my balance online. The security deposit was refunded plus we was charged an extra $500 again for some restaurant which was refunded a mistake on their behalf. This is what the clerk had told me on the phone and then he had at least the respect to call me back and told me that this $500 was not for the restaurant that they mistakenly charged me for but was for water damage I had a good time there but this dipping in my credit

They have a front desk to great you. They offer storage if you get early or need to wait until your next check in. Their fitness center is great. The room is clean. I’d come back again!

Everything was exactly as described and the space felt bigger than in the pictures. The location is excellent. Highly recommend this stay if you like what you see in the pictures and are looking for a place in the area!

Nice place, I wish I had my family with me.

Overall a great experience other than a request for 1:00 p.m. check-in because we had a handicap person with us was not that even though it was booked almost a year ago. We did get an upgrade but one room did not have air conditioning for some reason. Other than that everything was great

Seamless check in at this spacious property in a hip section of Montreal. It was like being in French speaking Brooklyn.