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Southwest Austin Vacation Packages

The hotel and staff were awesome! I’m staying there from now on

Great hotel in Austin, lovely rooms and great staff.

We stayed in an aerostream. They did send us a short video, but it didn’t really explain how to do some of the basic things that we needed. Also, the toilet had a nasty leak and smelled terrible, like maybe the black water tank was not changed prior to our stay. The mattresses were far too soft for a comfortable stay

This property was spotless and well stocked for our first day. The only problem we had (after 12 hours of traveling) was the instructions arrived in 4 different emails and 1 text. It would have been much easier if the gave the directions with the gate code, followed by the instructions to access key with the code, and finally how to get into unit. The app was useless since you had to get a code every time you opened it.